Current jobs related to Customer Program Analyst - Markham - Hydro One Networks Inc
-
Customer Analyst
4 weeks ago
Markham, Canada Leap Recruitment Partners Full timeCustomer Service Representative/Analyst Our client, one of the leaders in the Insurance sector, is looking to grow their team and is hiring for a Customer Service Representative/Analyst. This would be a hybrid role.Shift: Monday-Friday, 9:00AM-5:00PMLocation: Hybrid – Markham, ONThe incumbent provides advice, technical support/troubleshooting, and access...
-
Customer Analyst
3 weeks ago
Markham, Canada Leap Recruitment Partners Part timeCustomer Service Representative/Analyst Our client, one of the leaders in the Insurance sector, is looking to grow their team and is hiring for a Customer Service Representative/Analyst. This would be a hybrid role.Shift: Monday-Friday, 9:00AM-5:00PMLocation: Hybrid – Markham, ONThe incumbent provides advice, technical support/troubleshooting, and access...
-
Customer Analyst
3 weeks ago
Markham, Ontario, Canada Leap Recruitment Partners Full timeCustomer Service Representative/Analyst Our client, a leading insurance company, is seeking a highly skilled Customer Service Representative/Analyst to join their team. This is a hybrid role that combines customer service and analytical skills to provide exceptional support to users. Key Responsibilities: Handle telephone and email inquiries from...
-
Customer Analyst
4 weeks ago
Markham, Canada Leap Recruitment Partners Full timeCustomer Service Representative/Analyst Our client, one of the leaders in the Insurance sector, is looking to grow their team and is hiring for a Customer Service Representative/Analyst. This would be a hybrid role.Shift: Monday-Friday, 9:00AM-5:00PMLocation: Hybrid – Markham, ONThe incumbent provides advice, technical support/troubleshooting, and access...
-
Customer Analyst
4 weeks ago
Markham, Canada Leap Recruitment Partners Full timeCustomer Service Representative/Analyst Our client, one of the leaders in the Insurance sector, is looking to grow their team and is hiring for a Customer Service Representative/Analyst. This would be a hybrid role. Shift: Monday-Friday, 9:00AM-5:00PM Location: Hybrid – Markham, ON The incumbent provides advice, technical support/troubleshooting, and...
-
Customer Analyst
4 weeks ago
Markham, Canada Leap Recruitment Partners Full timeCustomer Service Representative/Analyst Our client, one of the leaders in the Insurance sector, is looking to grow their team and is hiring for a Customer Service Representative/Analyst. This would be a hybrid role.Shift: Monday-Friday, 9:00AM-5:00PMLocation: Hybrid – Markham, ONThe incumbent provides advice, technical support/troubleshooting, and access...
-
Customer Analyst
4 weeks ago
Markham, Canada Leap Recruitment Partners Full timeCustomer Service Representative/Analyst Our client, one of the leaders in the Insurance sector, is looking to grow their team and is hiring for a Customer Service Representative/Analyst. This would be a hybrid role.Shift: Monday-Friday, 9:00AM-5:00PMLocation: Hybrid – Markham, ONThe incumbent provides advice, technical support/troubleshooting, and access...
-
Customer Analyst
1 month ago
Markham, Canada Aviva Full timeIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. The Customer Analyst (Level II) provides brokerages access support, “how to” advice, and in-depth technical support and troubleshooting, assuring mínimal impact to productivity. Come...
-
New Programs Analyst
4 months ago
Markham, Canada AMPHENOL CANADA CORP Full time**LET’S CONNECT!** **Amphenol Canada Corp.** **Reasons to Join Amphenol Canada!** - Excellent benefits coverage, including health, dental, vision & travellers’ insurance - Talent development - we invest in your growth! - Company Recreation Club offers fun draws with exciting prizes, summer BBQs, holiday parties & more! **New Programs...
-
Customer Solutions Analyst
2 weeks ago
Markham, Ontario, Canada Jonas Software - Canada Full timeCustomer Solutions AnalystJonas Software – Construction DivisionWe are seeking a highly motivated individual to join our dynamic team as a Customer Solutions Analyst. As a key member of our Software Support Team in the Construction Division, you will have the opportunity to learn and grow with our company while making a real impact on our clients'...
-
Customer Solutions Analyst
2 weeks ago
Markham, Ontario, Canada Jonas Software - Canada Full timeCustomer Solutions AnalystJonas Software – Construction DivisionWe are seeking a highly motivated individual to join our dynamic team as a Customer Solutions Analyst. As a key member of our Software Support Team in the Construction Division, you will have the opportunity to learn and grow with our company while making a real impact on our clients'...
-
Customer Support Analyst
1 month ago
Markham, Canada Sage Recruiting Full timeSage Recruiting is looking for a Customer Support Web Analyst with a strong customer focus and a background in web-based products and services. The successful candidate will be an integral part of the Web Support Team in a high-growth organization and will be responsible for participating in the day
-
Customer Analyst
3 weeks ago
Markham, ON, Canada Leap Recruitment Partners Full timeCustomer Service Representative/Analyst Our client, one of the leaders in the Insurance sector, is looking to grow their team and is hiring for a Customer Service Representative/Analyst. This would be a hybrid role.Shift: Monday-Friday, 9:00AM-5:00PMLocation: Hybrid – Markham, ONThe incumbent provides advice, technical support/troubleshooting, and access...
-
Program Management Analyst 2
4 months ago
Markham, Canada Advanced Micro Devices, Inc Full timeOverview: **WHAT YOU DO AT AMD CHANGES EVERYTHING** We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded....
-
Customer Solutions Analyst
4 days ago
Markham, Ontario, Canada EWS Group Full timeJob Details:Customer Solutions AnalystThe EWS Group is seeking an ambitious individual to join our dynamic and empowering workplace. As a Customer Solutions Analyst, you will learn both our business and our clients' businesses by starting out as a member of our Software Support Team in the Construction Division.Key Responsibilities:Promote and maintain a...
-
Customer Solutions Analyst
3 days ago
Markham, Ontario, Canada EWS Group Full timeJob Details:Customer Solutions AnalystThe EWS Group is seeking an ambitious individual to join our dynamic and empowering workplace. As a Customer Solutions Analyst, you will learn both our business and our clients' businesses by starting out as a member of our Software Support Team in the Construction Division.Key Responsibilities:Promote and maintain a...
-
Customer Solutions Analyst
3 weeks ago
Markham, Ontario, Canada Jonas Software UK Full timeAbout Jonas Software UKJonas Software UK is a leading provider of enterprise management software solutions to the construction industry.Job SummaryWe are seeking an ambitious and motivated individual to join our Software Support Team in the Construction Division as a Customer Solutions Analyst.Key ResponsibilitiesProvide exceptional customer service and...
-
Customer Solutions Analyst
3 weeks ago
Markham, Ontario, Canada Jonas Software UK Full timeAbout Jonas Software UKJonas Software UK is a leading provider of enterprise management software solutions to the construction industry.Job SummaryWe are seeking an ambitious and motivated individual to join our Software Support Team in the Construction Division as a Customer Solutions Analyst.Key ResponsibilitiesProvide exceptional customer service and...
-
Customer Solution Analyst
3 days ago
Markham, Canada Jonas Software - Canada Full timeCustomer Solutions Analyst Jonas Software – Construction Division The Jonas workplace is dynamic, empowering and comprised of motivated self-starters who enjoy the thrill of working in a fast-paced environment. Due to recent growth we are seeking an ambitious person who will learn both our busines
-
Customer Analyst
1 month ago
Markham, Canada Aviva Full timeIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. The Customer Analyst (Level II) provides brokerages access support, “how to” advice, and in-depth technical support and troubleshooting, assuring minimal impact to productivity. ...
Customer Program Analyst
3 months ago
**48798** - **Rotation** - **Up To 24 months**
**Representation**:
- SOCIETY**Job code**:
- 00739813**Pay information**:
- Schedule 1 / MP2**Hours of work (per week)**:
- 35 hr 5day
- 7hr**Shift work**:
- No**Number of positions**:
- 1**Town/City**:
- Markham, Ontario**Department**:
- OPRTNS&CST EX / CSTMR&BILLNG / MR & BCC**Job Function**:
- Support the Customer Program Business Owner in the development, analysis and management of business processes and policies.
- Assist in the coordination of enhancements to and reporting from approved information systems and work processes for the customer program functions.
- Work in teams with departmental staff and other internal and external groups. Relay information to other team or department members with respect to proposed business initiatives and assessing impacts of these decisions on systems and work processes.
- Respond and assist in the resolution of customer program issues escalated by external and internal groups impacting Hydro One customers, policies and procedures. Coordinate with others to take corrective action, as required.
- Prepare analysis and supporting documentation required in the day to day administration and management of customer program functions and escalate any anomalies to the Business Owner.
- Work with management and staff at various levels within the business unit, the company and externally with the service provide and collaborate accordingly to facilitate the resolution of difficult issues.
- Assist in the development and management of contracts and information systems required to administer and manage the customer program functions.
- Develop, organize and maintain procedures and systems to improve effectiveness of service provider and to address continuous quality improvement issues that arise in order to sustain satisfactory customer relationships.
- Assist with implementation of projects and initiatives related to customer program functions.
- Keep abreast of the latest developments in the electricity markets that could affect the delivery of customer program services/costs.
- Perform other duties as required.
**Selection Criteria**:
**Education**:
Requires a knowledge of business administration and marketing to analyze customer program policies and processes and to carry out various business studies. Requires a knowledge of computer information technology. Requires a good knowledge of English to communicate effectively with others and in the preparation of reports. This knowledge is considered to be normally acquired through the completion of 4 years of University training (Grade XII plus 5 years).
**Experience**:
**Deadline: February 5, 2024**
Questions about the posting should be directed to the hiring manager. If you are selected for an interview or further evaluation and require special accommodations please speak with the hiring manager.
NOTE: An Employee who is the successful applicant to a vacancy that results in a move between the Hydro One companies (Hydro One Networks, Hydro One Telecom and Hydro One Remotes) will have his/her EI and CPP deductions restarted. If as a result of the restart of these deductions the employee over contributes to EI and/or CPP, the employee will be eligible for a refund of the over contribution through their personal income tax return. For further details, please contact the HR Support Centre.
**Job Segment**:Telecom, Telecommunications, Programmer, Supply, Database, Technology, Operations
