Medical Receptionist/office Assistant

3 months ago


Vancouver, Canada Vancouver Skin MD Full time

1. Schedule patient appointments accurately and efficiently, and manage the clinic schedule

3. Demonstrate consistent, high-quality customer service for all patients during their appointment process from time of booking to check-out

4. Assist in setting up decor for the clinic, special events preparation, and maintaining the appearance/environment of the reception and waiting area

5. Assist in ordering office supplies and patient-specific care items

6. Complete transactions accurately, including creating invoices for patients, and ensure end-of-day accounting and receivables are finalized

7. Demonstrate problem-solving abilities in different scenarios that are aligned with superior patient-oriented outcomes and customer service

8. Educate patients on skin care products and services offered by the clinic

9. Proficiency in Windows Office

10. Previous reception or concierge experience (1 year minimum) required

**Job Types**: Full-time, Permanent

Pay: From $23.00 per hour

Expected hours: 22 - 26 per week

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company events
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Overtime

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- receptionist/front desk/medical related: 1 year (required)

**Language**:

- Mandarin (preferred)

Work Location: In person

Application deadline: 2024-10-12
Expected start date: 2024-10-15



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