Guest Service Agent

Job overview Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. **Responsibilities**: - Welcomes guests in a friendly, prompt, and professional manner. - Register guests, issue room keys, provide information on hotel services and room location; prepare...

The Victoria inn is looking to hire as part of our Front Desk Team in the position of Guest Service Agent. **Job Requirements** - Demonstrated experience working as a Hotel Guest Service Agent r is a definite asset. - Demonstrated exceptional guest/customer service skills with a passion for anticipating and exceeding guest expectations; - Friendly and...

Pacific Shores Resort and Spa is looking for Guest Service Agent to work either Day shift(8-4pm) or evening shift(3-11) including weekends, Full time or Part time Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care....

**THE OPPORTUNITY**: GUEST SERVICE REPRESENTATIVE **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

**To assist guests efficiently, courteously and professionally in all Front Desk related functions, and to maintain high standards of service and hospitality.** **Duties & Responsibilities**: - Provide the highest quality of service to the guest at all times. - Promptly and effectively address effectively guest requests and complaints. - Check guests in...

**To assist guests efficiently, courteously and professionally in all Front Desk related functions, and to maintain high standards of service and hospitality.** **Duties & Responsibilities**: - Provide the highest quality of service to the guest at all times. - Promptly and effectively address effectively guest requests and complaints. - Check guests in...

**_ Our Thunder Bay location is approved under the Rural and Northern Immigration Pilot (RNIP) for International Workers._** **JOB SUMMARY**: Customer Service Representatives (CSR’s) work under the direction of the Manager (ATW) and/or Supervisors and ensure passengers & customers are handled according to specific company policies & procedures. They are a...

We are currently looking for a Night Auditor / Guest Services Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Guest Services Agent responsibilities include running of all audit reports, registering guests, shuttling guests, keeping the lobby area, preparing the coffee table for early departures,...

Job Description Job Number Job Category Rooms & Guest Services Operations Location Delta Hotels Thunder Bay, Sleeping Giant Parkway, Thunder Bay, ONT, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Serves as the property Manager on Duty and oversees all property...

**Are you customer service driven individual? Like to work evenings and mostly alone?** Create a Super guest experience by providing excellent customer service with the rest of the team. Register arriving guests and assign rooms, Process group arrivals and departures. Take, cancel and change room reservations, Provide information on hotel facilities and...

**Are you customer service driven individual? Like to work evenings and mostly alone?** Create a Super guest experience by providing excellent customer service with the rest of the team. Register arriving guests and assign rooms, Process group arrivals and departures. Take, cancel and change room reservations, Provide information on hotel facilities and...

**Are you customer service driven individual? Like to work evenings and mostly alone?** Create a Super guest experience by providing excellent customer service with the rest of the team. Register arriving guests and assign rooms, Process group arrivals and departures. Take, cancel and change room reservations, Provide information on hotel facilities and...

**Are you customer service driven individual? Like to work evenings and mostly alone?** Create a Super guest experience by providing excellent customer service with the rest of the team. Register arriving guests and assign rooms, Process group arrivals and departures. Take, cancel and change room reservations, Provide information on hotel facilities and...

**Job requirements and qualifications**: - Must be fluent in spoken and written English - Must be passionate about customer services and have a friendly personality and excellent personal presentation - Must have an excellent eye for detail and work well under pressure - Must be able work a flexible schedule including days, evenings, weekends and holidays -...

Taking, cancelling, and changing room reservation requests - Investigating and resolving customer complaints or questions - Processing guest departures including calculating changes and receiving payments - Answering telephone calls and relaying messages - Maintaining an inventory of reservations, vacancies, and room assignments - Handling wake-up calls and...

Job Title**:Front Desk Associate** Reports To**:Front Office Manager** Hotel**:Travelodge by Wyndham, Thunder Bay** Postion**:Full Time Availablity (No Rescrticted Days)** A Front Desk Agent plays a crucial role in ensuring that customers receive excellent service during their stay at a property. Their primary responsibility is to facilitate a smooth...

**POSITION AVAILABLE: Guest Service Manager** **REPORTS TO**:General Manager** **LOCATION: Homewood Suites by Hilton North Bay** **ADDRESS: 495 Oak Street West North Bay, ON P1B 2T3** **Description** JOB SUMMARY: Under the general guidance of the Hotel General Manager and within the limits of establishing Homewood Suites by Hilton North Bay policies and...

We are looking for a competent and enthusiastic customer service agent to join our team! Requirements: Customer service experience, excellent communication skills, people person, and flexible availability. Responsibilities: Providing personalized exceptional service to all guests, collecting payment, completing accounts, communicating effectively with...

As a Customer Service Agent, you will be responsible for addressing our customer service issues and notifications. **The Dufresne Group is committed to investing in our team members; we offer**: - Market competitive wages; - Excellent employee discounts; - Career growth and continuous development; - Respectful and family-oriented working environment with...

Education: No degree, certificate or diploma - Experience: Experience an asset **Tasks**: - Arrange for ground transportation - Assist passengers as required - Address customers' complaints or concerns - Assist clients/guests with special needs - Handle luggage for hotel guests - Provide information regarding features of rooms, service of hotel and points...