Hotel Guest Services Attendant

7 days ago


Thunder Bay, Canada landmark inn Full time

Education: No degree, certificate or diploma
- Experience: Experience an asset
**Tasks**:

- Arrange for ground transportation
- Assist passengers as required
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Handle luggage for hotel guests
- Provide information regarding features of rooms, service of hotel and points of interest
- Receive and deliver items and messages for guests
- Record transactions
- Perform personal and business errands for employers
- Assist passengers with luggage and in boarding vehicles
- Attend to complaints or difficult passengers
- Pick up passengers and drive them to destinations
- Provide pick up and delivery services on request
**Security and safety**:

- Driving record check (abstract)
**Transportation/travel information**:

- Valid driver's licence
**Work conditions and physical capabilities**:

- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Physically demanding
- Walking
- Work under pressure
- Attention to detail
- Hand-eye co-ordination
- Ability to distinguish between colours
- Sitting
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Judgement
- Reliability
- Organized
**Screening questions**:

- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
**Health benefits**:

- Dental plan
- Health care plan
- Work Term: Permanent
- Work Language: English
- Hours: 8 to 36 hours per week


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