Medical Office Administrator
3 weeks ago
Medical Office Administrator -Medical One Centre
Medical One Centre is looking for full time /part time Medical Office Administrator to join professional team of the clinic. The MOA will join a very busy clinic with specialist on site the Medical Office Administrator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources.
This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.
Primary Responsibilities
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
- Coordinate scheduling of patient appointments and maintain the patient’s medical record
- Collect payment at time of service
- Track coverage for all funding streams to ensure approval
- Complete data entry and billing
- Provide administrative support to the Care Coordinator Manager and Clinic Director
Qualifications & Core Competencies
- High School Diploma, G.E.D. or equivalent
- Excellent customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize and multi-task
- Excellent communication (verbal/written) and interpersonal skills
- Strong computer and data entry skills
- Flexible and adaptable to change
- Blood Certified is an asset
- Speaking languages such as : Arabic ,Polish and Russian is a huge plus
Working Hours:
Monday-Friday : 9-7
Saturday : 10:3
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $16.00-$19.00 per hour
**Benefits**:
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
All team member required to wear mask and screening is required at front desk
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