Manager, Learning and Development

4 weeks ago

Toronto, Canada MS Canada Full time

Are you passionate about the work that you do? Do you want your next adventure to be part of a great cause? If so, look no further than MS Canada Our team is looking for a Manager, Learning and Development on a full-time basis, working 35 hours per week. We support flexible work options including remote work where possible, with some in-person meetings based on your location.

**Discover. Innovate. Act.**

We have a bold vision of a world free of multiple sclerosis (MS). Our mission is to connect and empower the MS community to create positive change and you can be part of that

Canada has one of the highest rates of MS in the world, with an estimated 90,000 Canadians living with the disease. We are privileged to be a part of a determined group of change agents who are working tirelessly to create a world free of MS. Some 1,500 Canadians affected by MS serve as leadership volunteers on key committees and an estimated 13,500 volunteers work tirelessly delivering programs, fundraising events, public awareness campaigns and social action activities.

Through discoveries, innovation, and collective action, we will work together to alleviate the uncertainty that MS causes, help provide accessible options for disease management, and reach out to partners to eliminate physical and social barriers in our communities.

Our strategy not only lays out the roadmap in our journey to create a world free of MS, but we hope it also provides inspiration for all in the MS community to connect and collaborate to advance treatment and care, enhance well-being, understand and halt disease progression, and prevent MS from happening.

**The Role You Will Play**
- Leads the development and implementation of learning initiatives and programs, for both employees and volunteers, ensuring objectives are met.
- Identifies learning needs and recommends solutions, in consultation with key partners.
- Designs and delivers workshops, courses, and other training, and creates related resources to build capabilities.
- Manages the full cycle of medium to large scale learning projects, which includes developing a project plan, identifying timelines, required resources and budget implications, seeking buy-in from key constituents, and measuring success/conducting evaluations.
- Develops communication and change management plans, identifying required organizational touchpoints, timelines, and key messages.
- Supports and mentors people leaders on the development of team members.
- Tracks learning and development budget and professional development requests.

**Key Areas of Impact**
- Identifies learning needs and provides solutions for both employees and volunteers that meet organizational demands, fosters the development of both team members and volunteers, and encourages a culture of continuous learning.
- Develops, manages, and delivers learning programs to meet individual, portfolio and organizational learning needs within specified timescales and resources; identifies and incorporates appropriate L&D methodologies and delivery channels; and oversees the development of content to support high levels of learner engagement and achievement of learning outcomes.
- Trains, coaches, mentors, and collaborates with people leaders and others involved in employee and volunteer development efforts to ensure consistency, alignment, and effectiveness of learning opportunities.
- Evaluates all learning and development programs to ensure the engagement of learners and achievement of intended learning outcomes.

**Requirements**:
Are you someone who has:

- 4+ years of progressive experience developing and delivering effective learning programs?
- An engaging and influential facilitation style with a passion for developing people?
- Ability to build rapport with employees across all levels of an organization, volunteers, vendors, and other key constituents?
- Strong presentation, and verbal and written communication skills, with the ability to communicate to a wide variety of audiences?
- Proven experience in building management and leadership development programs, and inclusion, diversity, equity, and accessibility programs (i.e. affinity programs)?
- Experience in a volunteer-oriented environment?
- Strong project management and budgeting abilities, and effective execution skills to ensure successful delivery/implementation of learning initiatives and programs?
- Experience developing programs for in-person, virtual and e-learning environments?
- Proven ability to develop effective curriculum to support a best-in-class participant experience and a strong onboarding program?
- A post-secondary education in a related field or equivalent experience?

If this sounds like you, then we want to hear from you While bilingualism (English and French) is an asset, English is required for this position as it interacts with national team employees and volunteers.

All positions at MS Canada will require a criminal background check.

To protect the health and safety

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