Operations Manager

2 weeks ago

Smithville, Canada Poultry Services Full time

**About Us**: Premier Family Farms (“Premier”) is an integrated group that manages a supply chain of poultry through several operating divisions. Premier is profitable and growing and is a leader in quality standards, technology and safety. Premier is family-owned and operated and is the only certified producer of Kosher poultry products in Ontario.

**The Opportunity: L**ooking for an Operations Manager, to oversee all aspects of the service division including transportation, catching, maintenance shop, and operations administration. Specializing in both general management and project management, you will be responsible for;
- Executing business strategies by creating or improving processes and procedures to improve performance
- Providing effective leadership for the operational team, including drivers, dispatchers, catchers, office, service personnel and supervisors
- Maintaining a strong safety culture and monitoring safety processes/training
- Monitoring departmental performance against goals to ensure that progress is being made and that corrective action is taken if necessary
- Meeting regularly with department leaders and facilitating resolution of issues/problems between business units
- Recruiting, hiring, terminations and performance management for poultry service division
- Managing the morale in the department by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
- Developing and enhancing policies, procedures and service systems to meet the goals of the department
- Budget preparation and monitoring of the department P&L
- Monitoring financial performance to ensure the department is meeting or exceeding budgetary commitment
- Analyzing and reporting on the daily, monthly and annually department's key performance indicators and industry trends
- Handling Customer enquiries and complaints which are escalated from the departments
- Ensuring employees adhere to company policies and procedures
- Ensuring employees comply with all relevant government regulations

**Qualifications**:
You’re a big picture thinker and have an acute understanding of all aspects of the operation at all times, its goals and priorities. You possess the following qualifications and characteristics;
- Minimum 5 years’ management experience within the food transportation or poultry industry
- University Degree or combined diploma and experience
- Proven leadership abilities
- Excellent online and field research skills
- Written and Verbal presentation skills
- Strong knowledge of and dedication to safety regulations and best practices
- Able to identify key issues; creatively and strategically overcome internal challenges or obstacles
- A clear and solid understanding of personnel policies, practices, and procedures
- Effective attention to detail and a high degree of accuracy
- High level of integrity, confidentially, and accountability
- Sound analytical thinking, planning, prioritization, and execution skills
- A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills

**Premier provides a highly competitive base salary, bonus program and benefits.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person

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