Coordinator, Crew Records

2 weeks ago

Ottawa, Canada Canadian North Full time

Reporting to: Manager, Flight Ops Admin
- Non-Bargaining

DUTIES AND RESPONSIBILITIES:

- Must be able to perform, but not be limited to, the following duties and responsibilities:_
- Ensuring safety is the primary objective by adhering to the Canadian North safety policy and utilizing the appropriate safety reporting program in order to identify and communicate all known hazards and risks to the organization;
- Investigate pay anomalies and implement checks to ensure accuracy;
- Respond to crew member inquiries regarding the reconciliation of assigned duties and pay;
- Run various reports to QA crew pay prior to submitting the final pay sheets to Crew Allowance & Payroll
- Manage the crew sick banks per the CA;
- Update and maintain crew records and training files;
- QA paperwork submitted from training pilots & FA instructors to ensure accuracy;
- Set up/update AIMS to reflect accurate expiry dates for the Crew Planners;
- Run Expiry reports at the end of each month to ensure training records have been received & AIMS is updated for Crew Scheduling;
- Investigate any outstanding training expiries and update Crew Scheduling as required;
- Verify LMS completions prior to filing/updated training records;
- Coordinate with the Manager, Flight Crew Training to align LMS training programs for all crew members;
- Assist with safety investigations
- Assist with audits for all crew records;
- Main administrative point of contact between HR, Crew Planning & Crew Scheduling for employees going on leave or returning from leave (STD, LTD, LOA etc..);
- Prepare COS/LOA/Termination paperwork for all flight crew & Flight Operations employees and submit to HR;
- Prepare Position Approval Forms (PAF's) for signatures and submit to HR;
- Coordinate with designated signees at each base to ensure DG cards are filled out and distributed to crew;
- Coordinate with HR, Inflight Management, Chief Pilots & Flight Ops Admin when onboarding new hires;
- Ensuring continual improvement through the period review of documented processes and update SOP's as required
- Provide business analytics reporting to Finance, Flight Operations Management with regards to sick time, overtime averaging and monthly statistics for budgeting and analysis;
- Continuously coordinate with Payroll, Inflight management, Chief Pilots, Crew Planning & Crew Scheduling to ensure everyone in on the same page in terms of pay, leaves, training records, scheduling issues and crew expiries

SKILLS AND QUALIFICATIONS:

- Include, but not limited to, the following minimum skills and qualifications:_
- Two (2) years of Post Secondary Education;
- Three (3) years of previous experience;
- Proven ability to work under pressure with strict deadlines;
- Strong attention to detail is essential;
- Ability to multi task and prioritize various tasks;
- Previous experience in Payroll Administration is an asset;
- Previous customer service experience;
- Previous airline operational experience is an asset;
- Knowledge of Company and Transport Canada Regulations governing crew members (including flight and duty time limitations);
- Working knowledge of existing collective agreements preferred;
- Flexibility to work overtime, if required;
- Superior and proven organizational, interpersonal and communication skills (written and oral);
- Ability to communicate in Inuktitut a definite asset;
- Ability to obtain and retain a Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

This posting closes: November 17th

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