Service Coordinator

2 weeks ago


Mississauga, Canada RICO Lighting & Electrical Services Full time

RICO Lighting & Electrical Services is an established electrical contractor offering electrical & lighting services on a national level.

We are currently seeking a qualified applicant for our Service Coordinator position for our Mississauga location.

Job duties include:

- Proactively plan, forecast and dispatch service calls for our staff of electrician
- Dispatch work orders to sub-contractors across Canada
- Handle customer inquiries in a timely and professional manner
- Update customer web portals with up-to-date information
- Work closely with the field staff to provide administrative support
- Source, order and track work order deliverables
- Liasson between customer and field staff
- Prepare service and small project quotations for management review
- Receive, organize and prepare material for upcoming service calls
- Provide coverage for other coordinators as required

Qualifications:

- College or university graduate
- Minimum of 3+ years work experience in coordinating and dispatching
- Logical approach to problem solving
- Excellent verbal and written communication skills
- Detail orientated and ability to multi-task
- Process driven
- Energetic and self-motivated
- Ability to work independently and in a team environment
- Strong computer skills with focus in Microsoft Office

**Salary**: $45,000.00-$55,000.00 per year

**Salary**: $45,000.00-$55,000.00 per year

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person


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