Centre Coordinator
3 months ago
**Qualifications of a successful Scholars Education Centre Director include the following traits**:
❏ Post-secondary education.
❏ An ability to provide quality customer service that exceeds client expectations.
❏ Successful background in sales, marketing, and sales skills with a strong focus on customer service.
❏ Excellent verbal communication and interpersonal skills to build fostering relationships with clients
❏ Effective problem-solving and communication skills with the ability to multitask.
❏ Enjoys working with students of all ages.
❏ Professional, enthusiastic, flexible and energetic.
**Centre Growth and Opportunities Specifics**
❏ Handle new inquiries, enrollments, consultations and conferences with parents.
❏ Adhere to standard KPIs goals set out with Centre Director.
❏ Establish and maintain collaborative relationships with teachers, educational specialists, and other school administrators, parent/teacher organizations, case managers and community contacts.
❏ Monitor daily business operations.
**Staff management specifics**
❏ Demonstrate and uphold staff morale and ensure the professional appearance of the Centre.
❏ Interview, hire and train new staff according to Scholars teaching methodologies.
❏ Conduct staff performance reviews.
❏ Facilitate staff meetings and workshops to ensure consistency in teaching practices.
**Customer Service/Curriculum Support Specifics**
❏ Keep clients, parents, and case managers informed on program progress and conference with them on an ongoing basis
❏ Write and recommend goal-based programs and monitor programs for performance
❏ Create a positive learning environment in the centre for staff, students, and parents.
❏ Oversee and schedule student programs.
❏ Anticipate and be responsive to the needs and expectations of clients/case managers and students/parents, and respond in a prompt manner.
❏ Communicate accurate and complete information to parents/students and clients/case managers in a considerate, professional, knowledgeable and accurate manner.
❏ Take personal responsibility for understanding, managing and meeting customer needs and expectations.
**Ability to write/speak in French is considered an asset**
**Job Types**: Full-time, Part-time
Expected hours: 30 - 40 per week
**Benefits**:
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Tutoring: 2 years (preferred)
- Administrative experience: 3 years (preferred)
- Leaderhsip: 1 year (preferred)
**Language**:
- French (preferred)
Work Location: In person
Expected start date: 2024-09-23
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