Centre Coordinator

3 months ago


Calgary, Canada Scholars of Calgary Southeast Full time

**Qualifications of a successful Scholars Education Centre Director include the following traits**:
❏ Post-secondary education.

❏ An ability to provide quality customer service that exceeds client expectations.

❏ Successful background in sales, marketing, and sales skills with a strong focus on customer service.

❏ Excellent verbal communication and interpersonal skills to build fostering relationships with clients

❏ Effective problem-solving and communication skills with the ability to multitask.

❏ Enjoys working with students of all ages.

❏ Professional, enthusiastic, flexible and energetic.

**Centre Growth and Opportunities Specifics**

❏ Handle new inquiries, enrollments, consultations and conferences with parents.

❏ Adhere to standard KPIs goals set out with Centre Director.

❏ Establish and maintain collaborative relationships with teachers, educational specialists, and other school administrators, parent/teacher organizations, case managers and community contacts.

❏ Monitor daily business operations.

**Staff management specifics**

❏ Demonstrate and uphold staff morale and ensure the professional appearance of the Centre.

❏ Interview, hire and train new staff according to Scholars teaching methodologies.

❏ Conduct staff performance reviews.

❏ Facilitate staff meetings and workshops to ensure consistency in teaching practices.

**Customer Service/Curriculum Support Specifics**

❏ Keep clients, parents, and case managers informed on program progress and conference with them on an ongoing basis

❏ Write and recommend goal-based programs and monitor programs for performance

❏ Create a positive learning environment in the centre for staff, students, and parents.

❏ Oversee and schedule student programs.

❏ Anticipate and be responsive to the needs and expectations of clients/case managers and students/parents, and respond in a prompt manner.

❏ Communicate accurate and complete information to parents/students and clients/case managers in a considerate, professional, knowledgeable and accurate manner.

❏ Take personal responsibility for understanding, managing and meeting customer needs and expectations.

**Ability to write/speak in French is considered an asset**

**Job Types**: Full-time, Part-time

Expected hours: 30 - 40 per week

**Benefits**:

- Paid time off

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Tutoring: 2 years (preferred)
- Administrative experience: 3 years (preferred)
- Leaderhsip: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: In person

Expected start date: 2024-09-23



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