Family Services Coordinator
7 months ago
**This position is part of a rotation scheduled every other weekend, rotating between days (7:00 am - 3:30 pm) and afternoons (3:00 pm -11:30 pm) and rotating holidays. Part-time shift blocks are scheduled on Saturday, Sunday and Monday. The hourly rate is $20.40 per hour.**
We are looking for individuals with compassion and empathy who have high levels of organization. Our Part-Time Family Services Coordinators work within the family experience, providing frontline support all the way from the initial hospital referral, supporting the family experience during their stay, and helping families prepare to return home. Working alongside families during this journey in a 24-hour setting may involve creating magic moments to ensure food safety protocols are followed. We are there to seek help for a leaky faucet, listen to how a day has gone with a late-night tea, or take the time to ensure the accuracy of our database and statistics.
**Requirements**:
- Completion of high school and a related post-secondary program; or currently progressing in a related post-secondary program or equivalent life experience
- Minimum of 2 years of independent program experience working with children and/or families.
- Minimum 1 years experience with spreadsheets and/or database management.
- Clear Vulnerable Sector Screening Police Check (to be provided before the start date).
- Proof of Vaccinations, including a clear two-step TB test and vaccination against COVID-19 (to be provided before the start date).
**Skills and Qualifications**:
- Strong written and verbal communication skills.
- The ability to assess each family’s needs and be able to respond appropriately.
- Quality-focused with keen attention to detail to ensure the integrity of data and service provision.
- Strong understanding and adherence to the principles of confidentiality.
- Ability to respond appropriately to all potential outcomes of a child’s illness or injury.
- Adaptable and resilient with the capacity to manage diverse workloads, multitask and prioritize appropriately.
- Mission focused on ensuring a positive experience for all families during their stay at the House.
- Ability to lift weights of 10 to 30 lbs.
**If you are interested, please forward your resume. We would like to hear from you**
**Job Type**: Part-time
Work Location: In person
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