Crisis Support Worker

6 months ago

London, Canada Atlohsa Family Healing Services Full time

**Atlohsa Family Healing Services** is seeking a motivated and dynamic individual to fill the role of **Crisis Support Worker - Full Time - Overnights** The primary role of the Support Worker is to **provide crisis intervention, education on family violence, safety planning, referrals, advocacy services, information, and counseling to women and children who have been exposed to domestic violence at the 24-hour emergency shelter. **The Support Worker will be supervised directly by the Shelter Coordinator at Zhaawanong Shelter.

**Role and Responsibility**

Using a holistic Indigenous led approach to principles of trauma informed care and supporting women and children who are fleeing violence and abuse, the successful applicant will offer compassionate and empathetic care and support to women and their children who require safety. The Support Worker will be responsible for the 24-hour crisis line, assessment and intake, safety planning, wholistic care approaches to wellness and housing support. This may include providing lay counselling and proactively intervening when crisis or conflict arises, which may include aggressive or disruptive in the moment behavior. The Support Worker will liaison with other social service agencies, record accurate and detailed shift notes and must be able to provide clear, concise objective communication regarding community members being supported.

**Suitability**
- Demonstrated knowledge and understanding of the languages, traditional ways, history and cultures of the Indigenous population in the London region
- **Formal post-secondary education training such as a degree in Social Sciences, Diploma in Human Services and/or related experience working with Indigenous Women and Children in Crisis**:

- Understanding of Indigenous homelessness, with a demonstrated experience and knowledge of Indigenous traditional family values, childcare practices and healing practice
- Knowledge of legal issues, the court system regarding family violence, the impact of family violence on women and children
- Ability to contribute to a culturally safe space with an awareness of its impact on practice
- Skills in conflict resolution, mediation, and negotiation (to build trust and resolve disagreements)
- Current Vulnerable Sector check required
- Female applicants of Indigenous ancestry preferred

**EMPLOYMENT TERM**: Full-Time, Overnights

**START DATE**: As soon as possible

**CLOSING DATE**: Until filled

**Job Type**: Casual

**Salary**: $18.00-$26.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance

Schedule:

- 8 hour shift
- Night shift
- Weekends as needed

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience in Crisis Intervention?
- Do you have experience with the Court Systems for Advocacy?

**Education**:

- DCS / DEC (required)

Work Location: In person

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