Sales & Service Lead - Quartier Royalmount

7 months ago

Town of MountRoyal, Canada Alo Yoga Full time

**WHY JOIN ALO?**

Mindful movement. It's at the core of why we do what we do at Alo—it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

**OVERVIEW**

The Sales & Service Lead is integral to the elevating the guest experience at Alo Yoga. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets Alo apart from other retailers.

**RESPONSIBILITIES**

Sales & Service Leader
- Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
- Continue to build the client relationship daily with our customers
- Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.

Business Leader
- Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests

People Leader
- Leads by example and inspires staff in daily operations and guest experience.
- Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
- Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader

Business Partner
- Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)

**QUALIFICATIONS**:

- 2+ Years prior work experience in a client-centric, sales environment
- Proven leadership capabilities demonstrating excellent decision making
- Values feedback, receptive to receiving feedback and eager to provide
- High energy, upbeat and enthusiastic with the ability to integrate fun and work
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Excellent interpersonal and written communication skills
- Aligns with and embodies Alo's guiding principles
- Job Level: Associate

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

**JUST SOME OF THE PERKS**
- Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
- Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries

LI-JJ1

LI-3

li-onsite
- Please review our company California Job Applicant Privacy Policy HERE.

  • Optical Sales Associate

    4 weeks ago

    Mont-royal, Canada A\V - ACUITÉ VISUELLE - ROYALMOUNT Full time

    **Optical Sales Associate** **A\V - ACUITÉ VISUELLE**| ROYALMOUNT (Opening Hours) Mon-Tue : 10am - 7pm Wed, Thu, Fri : 10am - 9pm Sat: 9am - 6pm Sun: 10am - 6pm **JOB TYPES**: FULL-TIME, PERMANENT **JOB DESCRIPTION**: A\V - ACUITÉ VISUELLE - OPTICAL SALES ASSOCIATE Are you ready to bring your EXPERTISE in retail and optical sales to a brand-new, upscale...

  • Cashier

    5 months ago

    Mont-royal, Canada Le FouFou - Royalmount Full time

    **Overview** We are seeking outgoing cashiers to join our team in the FouFou Food Hall located in the new Royalmount shopping center. As a Cashier, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience. **Concepts** We are currently hiring cashiers for 3 different locations. - Hogar:...

  • Talent and Business Operations Manager, Stores

    2 months ago

    Town of Mount-Royal, Canada Sephora Full time

    At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and...

  • Stage Experience Manager, Stores

    2 months ago

    Town of Mount-Royal, Canada Sephora Full time

    At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and...

  • Full Time Sales Lead

    4 months ago

    Town of Mount-Royal, Canada Pandora Jewelry Full time

    Rockland Center As the largest jewelry brand in the world, we give a voice to millions of people’s love every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact...

  • Gucci Coordinateur de L’équipe

    7 months ago

    Town of Mount-Royal, Canada Gucci Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. **Job Description**: Mandat Le coordinateur de l’équipe est responsable de fournir un soutien global à l’équipe des ventes sur le...

  • Fashion Consultant

    2 months ago

    Mont-royal, Canada Maison Alltrueist Inc Full time

    **Joignez Maison Alltrueist - Où le style rencontre le but **_**(english below)**_ Maison Alltrueist, située au luxueux centre commercial Royalmount à Montréal, est notre boutique phare, offrant des services de tailleur sur mesure, des chemises personnalisées, des chaussures, des tricots faits sur commande, et des parfums de luxe. Nos services sur...

  • Caissier/barista (Royalmount)

    3 months ago

    Town of Mount-Royal, Canada Real Fruit Bubble Tea Inc. Full time

    **Emplacement du magasin**:5050 Chem. de la Côte-de-Liesse, Mont-Royal, QC H4P 0C9 **Êtes-vous passionné par les thés aux perles?** **Êtes-vous quelqu'un qui cherche toujours à grandir et à accomplir davantage ?** **Si oui, notre équipe t'attends avec impatience!** **Quand ? Pourquoi pas maintenant!** **T'attends quoi?** Fondée à Toronto,...

  • Conseiller.ère Aux Ventes

    2 months ago

    Mont-royal, Canada Maison Corbeil Full time

    **Hiver 2025 : Destination Royalmount**, le projet commercial le plus prisé et luxueux du Grand Montréal. Après avoir inauguré trois magasins Home Société en Ontario, le groupe est fier d’annoncer l’ouverture, début 2025, de son **premier magasin Home Société au Québec**, situé à Royalmount. **Cet espace, mettra en avant une sélection des...

  • Gucci Conseiller à La Clientèle

    7 months ago

    Town of Mount-Royal, Canada Gucci Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. **Job Description**: Mandat Le conseiller à la clientèle Gucci est responsable d’offrir un service à la clientèle extraordinaire en...

  • Gérant(E) de Restaurant

    2 weeks ago

    Mont-royal, Canada Milestones Bar and Grill au Royalmount Full time

    LE MILESTONES au ROYALMOUNT Le MILESTONES situé au Royalmount est actuellement à la recherche d'un(e) gérant(e) et assistant(e) gérant(e). Vous devez: - Être bilingue anglais/français - Être disponible(Jour et soir), ponctuel, motivé à travailler et adorer le domaine de la restauration Nous recherchons une personne qui a 5 années d'expérience...

  • Concierge, Expérience Client

    6 months ago

    Mont-royal, Canada Carbonleo Full time

    **QUI SOMMES-NOUS ?** Carbonleo est une entreprise dont la mission est de créer des expériences uniques grâce à des projets immobiliers novateurs à l’avant-garde des tendances internationales. Fièrement québécoise, notre société privée de développement et de gestion immobilière regroupe une équipe cumulant de nombreuses années...

  • Gucci Directeur de Magasin

    7 months ago

    Town of Mount-Royal, Canada Groupe Kering Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. **Job Description**: Mandat À titre de directeur de magasin chez Gucci, vous devrez diriger toutes les activités et leur prêter votre...

  • Gucci Gestionnaire de Magasin

    7 months ago

    Town of Mount-Royal, Canada Groupe Kering Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we will create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. **Job Description**: Mandat À titre de gestionnaire de magasin chez Gucci, vous devrez diriger toutes les activités et leur prêter votre...

  • Gérant de Service

    1 month ago

    Mont-royal, Canada Cineplex Full time

    Work location: The Rec Room Royalmount City: Mont-Royal What you will do: Les gérants de service font partie intégrante des équipes sur lesquelles nous comptons pour offrir une expérience exceptionnelle à notre clientèle. Ils et elles veillent à ce que les politiques, les procédures et les normes de l’entreprise soient respectées partout sur le...

  • Plongeur ou Plongeuse

    4 months ago

    Mont-royal, Canada Cineplex Full time

    Work location: The Rec Room Royalmount City: Mont-Royal What you will do: Continuant à innover dans le secteur du divertissement, Cineplex annonce l'ouverture du _Rec Room Royalmount, Bouffes, jeux & spectacles_, une première incursion de ce concept au Québec, prévue à l’automne 2024. Au cœur du tout nouveau complexe commercial haut de gamme, à...

  • Versace, Associé(E) de Vente, Royalmount

    4 months ago

    Mont-royal, Canada Versace Full time

    **QUI VOUS ÊTES**: Chez Versace, nos leaders sont des personnes à la mode, élégantes et motivées qui savent comment garder leur équipe concentrée et inspirée. Le succès commence par l'entrepreneuriat - en agissant en tant que représentant de la marque au sein de la communauté, vous développerez votre entreprise par le biais de la gestion des...

  • Oliver Peoples Retail Sales Associate

    5 months ago

    Town of Mount-Royal, Canada Oliver Peoples Full time

    **Position**:Full-Time **Total Rewards**:Benefits/Incentive Information** Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core...

  • Full Time Sales Lead

    4 months ago

    Town of Mount-Royal, Canada Pandora Jewelry Full time

    Rockland Center En tant que plus grande marque de bijoux au monde, nous donnons chaque jour une voix à l'amour de millions de personnes. Nos magnifiques produits permettent aux gens du monde entier de s'exprimer. Nous sommes fiers de faire partie de leurs histoires et des moments les plus importants de leur vie. Là où les idées originales sont les...

  • Retail Sales Associate Luxury House Brand

    4 months ago

    Town of Mount-Royal, Canada Oliver Peoples Full time

    **Position**:Full-Time Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and...