Service Support Associate

6 months ago


Toronto, Canada Ontario Pension Board Full time

**Service Support Associate (Multiple Positions)**
**1 year Contract**

Are you interested in learning more about the pension industry? We have an excellent opportunity to join our team as a temporary Service Support Associate. Reporting to the Manager, Client Services, you’ll deliver exceptional administrative support with a strong focus on client service. With a keen eye for accuracy and attention to detail, you’ll review and process a variety of incoming requests as part of a collaborative team. This is a great opportunity to join a purpose-driven organization and to explore a career path in client services, as we deliver on the pension promise.

**Key Responsibilities**:

- Reviewing all incoming documentation and service requests from our clients, correctly identifying the service type and determining the appropriate course of action.
- Processing various request types, accurately updating information and changes into client files.
- Providing client service while contacting clients for missing information through various communication channels.
- Preparing routine correspondence along with a variety of support services.

**Key Qualifications**:

- Basic working knowledge of pension related lifecycles and processes.
- Demonstrated knowledge and proficiency with computer systems & databases such as MS Office, particularly excel.
- Demonstrated ability to organize and prioritize various work assignments in a coordinated and efficient manner.
- Demonstrated ability to complete work on your own initiative within established deadlines.
- Good interpersonal and communication skills to provide client service to internal and external clients.
- Commitment to producing high quality work through consistency and accuracy.
- A team player, recognizing the importance of relationship building with your team as well as with those across the organization.

**Please submit your resume if you are interested in this exciting opportunity.**

OPB is committed to providing accommodation for people with disabilities in its recruitment process.
Please advise OPB if you require an accommodation and we will work with you to meet your needs.
OPB is committed to fostering a culture of diversity, equity and inclusiveness that reflects the diverse communities we serve.
We thank all applicants, however, only those selected for an interview will be contacted.



  • Toronto, Ontario, Canada JAYZ CLEANERS SERVICE Full time

    Job OverviewJayz Cleaners Service is seeking a reliable and detail-oriented Environmental Services Associate to join our team.Key ResponsibilitiesSweep, mop, wash, and polish floors in various settings, maintaining a high level of cleanliness and organization.Dust furniture and fixtures to ensure a tidy environment.Vacuum carpeting, area rugs, draperies, and...


  • Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: At Canada Life, our Customers are at the center of what we do. As a Service Support Associate, you will provide in-house service and administrative support to our Group Retirement Services client service team. With a focus on customer service, well-developed communication skills and excellent Microsoft Office knowledge, you will handle a...


  • Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: **Role description** At Canada Life, our Customers are at the center of what we do. As a Service Support Associate, you will provide in-house service and administrative support to our Group Retirement Services client service team. With a focus on customer service, well-developed communication skills and excellent Microsoft Office...


  • Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: We are looking for a **_Service Support Associate_** As a **Service Support Associate**, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and excellent Microsoft Office knowledge, you will also communicate verbally and in...

  • Support Associate

    3 weeks ago


    Toronto, Ontario, Canada Nusrat Resmin Full time

    Nusrat Resmin is seeking a Support Associate to join our team. As a Support Associate, you will provide support to clients in various aspects of their lives. The ideal candidate will have a Secondary (high) school graduation certificate or equivalent experience. You will be responsible for answering screening questions, which may include:Are you available...


  • Toronto, Ontario, Canada The Care Company Inc. Full time

    Job Title: Client Support AssociateJob Summary:The Care Company Inc. is seeking a Client Support Associate to provide personalized support services to clients in various locations. The ideal candidate will possess excellent communication skills, be compassionate, and have a strong ability to work independently.Key Responsibilities:Administer bedside and...


  • Toronto, Canada Canada Life Assurance Company Full time

    **Job Description**: As the Sales Support Associate, you will provide excellence in sales support through the execution of sales business plans, activity management, sales reporting, data mining, meeting preparation, and event coordination. You will coordinate with Business Service Associate to provide a seamless service experience to advisors firms and...


  • Toronto, Ontario, Canada beBee Professionals Full time

    Virtual Support Associate Job DescriptionBeBee Professionals is looking for a Virtual Support Associate to provide technical support and troubleshooting to our clients. The successful candidate will be responsible for resolving customer inquiries in a timely and professional manner, ensuring customer satisfaction and loyalty. The ideal candidate will have a...


  • Toronto, Canada Ada Support Full time

    Toronto, Ontario & Vancouver, British Columbia At Ada our mission is to make customer service **extraordinary** for everyone and our vision is a world where every customer interaction is resolved by AI. Ada is an AI-powered **customer service automation** platform that makes it easy for businesses to automatically resolve the greatest number of customer...


  • Toronto, Ontario, Canada Royal Bank of Canada> Full time

    OverviewRoyal Bank of Canada is seeking a highly skilled and experienced Executive Support Associate to join our team. As an Executive Support Associate, you will provide exceptional support to the Senior Vice President, Cards, and collaborate with senior management teams and business partners.


  • Toronto, Ontario, Canada Downtown Hyundai Full time

    Client Support AssociateDowntown Hyundai is seeking a highly skilled Client Support Associate to join our service team.About the Role:The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle customer inquiries and concerns in a professional manner.This role involves explaining the type and cost of...

  • Support Facilitator

    4 weeks ago


    Toronto, Canada Montage Support Services Full time

    _Montage Support Services is a leading service provider that offers innovative and individualized services that directly responds to the wishes, hopes, dreams and aspirations of each person living with us. Montage Support Services is committed to providing quality support to people with complex support needs. This is accomplished through a shared focus of...

  • Support Facilitator

    5 months ago


    Toronto, Canada Montage Support Services Full time

    _Montage Support Services is a leading service provider that offers innovative and individualized services that directly responds to the wishes, hopes, dreams and aspirations of each person living with us. Montage Support Services is committed to providing quality support to people with complex support needs. This is accomplished through a shared focus of...


  • Toronto, Canada Rona Inc. Full time

    **An administrative - HR position within a dynamic retail environment.** Are you seeking a significant challenge and have experience in human resources, payroll, and administration? Our vibrant **RONA+ York** is seeking an Administrative and HR Support Associate for a 12 months contract, to make a difference in providing internal customer service to store...

  • Support Facilitator

    5 months ago


    Toronto, Canada Montage Support Services Full time

    _Montage Support Services is a leading service provider that offers innovative and individualized services that directly respond to the wishes, hopes, dreams and aspirations of each person we support. Montage Support Services is committed to providing quality support to people with disabilities. This is accomplished through a shared focus of families, staff...


  • Toronto, Ontario, Canada CANADIAN TIRE STORE 119 Full time

    Are you looking for a dynamic and fast-paced work environment? We have an exciting opportunity for a Warehouse Support Associate to join our team at Canadian Tire Store 119.About the RoleWe are seeking a highly motivated and detail-oriented individual to support our warehouse operations. As a Warehouse Support Associate, you will play a critical role in...


  • Toronto, Canada Compass Group Full time

    **Working Title**:Office Support Associate, PT **Employment Status**: Part-Time **Starting Hourly Rate**: 19.00 **Address**:88 Queens Quay W Toronto ON M5J 0B8 **New Hire Schedule**:1x Mon-Thu 12pm-6pm & 1x Mon-Fri 9am-1pm You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and...


  • Toronto, Canada Imperial PFS Full time

    You’re legendary. We’re hiring. Let’s talk! Every day, we work to deliver on our Corporate Mission Statement: “To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.” How do we do that? By empowering and encouraging our Associates to provide products...


  • Toronto, Canada Humber River Regional Hospital Full time

    About the Role:Clerical Support Associates play a vital part in the success of our Bariatric Clinic, Surgical Program at Humber River Health. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining patient records, and supporting our clinical staff.Key Responsibilities:Provide clerical support, including...


  • Toronto, Ontario, Canada Viesca Residence Full time

    Job Title:Patient Support AssociateJob Summary:Viesca Residence is seeking a compassionate and dedicated Patient Support Associate to join our team. As a Patient Support Associate, you will provide high-quality care and support to our residents, enabling them to maintain their independence and dignity.Responsibilities:Assist residents with daily living...