Successfactors-hris Administrator

6 months ago

Waterloo, Canada Descartes Full time

**Descartes Unites the People and Technology that Move the World**
The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

**We’re growing fast and invite you to join our amazing team.**

Reporting to the Global Systems Operations Manager, this position will be responsible for the design, configuration, analysis, coordination, general use, and administration of SAP SuccessFactors. As an HRIS Analyst, you will play a pivotal role in enhancing our HR operations by leveraging your deep expertise in SAP SuccessFactors modules. Additionally, this position will assist on Ad-Hoc HRIS projects focused on enhancing our current HR processes and core HR data.

**Responsibilities**:

- Support the global HR team on issues within our modules in SuccessFactors such as Onboarding, Recruiting, CPM, Benefits, Time Off and Performance Management.
- Provide ongoing support to end users, addressing inquiries, troubleshooting issues, and resolving system-related problems in a timely manner.
- Develop and deliver training materials and user documentation to promote system adoption and proficiency among HR teams and employees. Create and update HRIS documentation (i.e., process-flows, system configurations) to support the end user.
- Customize and optimize system settings, workflows, and business rules to align with organizational processes and requirements.
- Monitor HRIS interfaces and regularly audit HR data to ensure data integrity.
- Provide controls for the protection of personal data in compliance with GDPR and other PII compliance & security best practices and regulations.
- SF troubleshooting skills, conversant with SAP Support model and process.
- SAP SuccessFactors release management
- Preparation & Execution of Test Cases / Test Plans / Test scripts.
- Time off module support including creation of accrual business rules, time type, time account and time profiles. Assist in troubleshooting of time off related issues.
- Investigate time-related questions and issues: holiday calendars, vacation, banked time, and “leave” quota balances.
- Providing accurate and efficient support for all HR transactions and information in policies, guidelines, processes and procedural queries and interpretations, HRIS transactions, personal data changes, and any administrative issues.
- Audit and analyze data to ensure integrity (data accuracy and completeness) via standard and ad hoc reports from SuccessFactors. Advise HR on how to make the required data changes (based on audit outcomes).
- Consulting assistance during new project implementations.
- Ensure data integrity and system stability through regular audits and proactive maintenance activities.

**Qualifications/ Knowledge/ Skills**:

- Demonstrated administrative and organizational skills with a high degree of thoroughness and accuracy.
- 3+ years of experience with Success Factors HCM/HRMS administration, configuration, and development in complex business environments.
- Strong analytical problem-solving skills, capable of dealing with ambiguous situations.
- Ability to handle confidential and sensitive matters with objectivity and discretion, High personal standard of integrity.
- Proven skills in reviewing detailed data, spotting anomalies, and identifying solutions.
- Strong understanding of HRIS principles, processes, and best practices.
- Excellent analytical skills and ability to translate business requirements into technical solutions.

**Location**: This is a remote opportunity, open to applicants authorized to work in Canada.

**Join Us**
As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory.

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