Regional Coordinator London

5 days ago

London, Canada Scotiabank Full time

Requisition ID: 158363

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Regional Coordinator, Client Support is responsible for the execution of day to day operational tasks & activities to support the Region.

Duties & Responsibilities: (What you will do)
- Maintain office systems including but not limited to network administration, telephone and voice mail programs.
- Lead management of facilities operations as well as delivery and change management of facilities related changes
- Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library and Product & Procedures manual.
- Liaises with Facilities to support leasehold improvements, lease renewals and planned moves.
- Perform reception duties including answering the telephone, greeting clients, managing incoming & outgoing mail & courier and booking client appointments
- Flexibility in terms of schedule & hours of support; hours of support may require flexibility to support multiple provinces
- Complete regional reporting requests & data analysis in MX360, Tableau and other corporate reports
- Manage regional administration tasks for GIC Maturity Report/Letter Generation, Cash Report Generation and SOTI
- Coordinate and execute on a variety of regional initiatives; including seminars, Client Forums and PD Days, coordinate logistics as required.
- Assist with branch compliance duties including maintaining the security checklist and Business Continuity Plan
- Participate in various regional meetings and special projects, as applicable.
- Liaise with external partners such as medical associations, accounting firms, etc. as required for regional projects
- Other administrative tasks as required.
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

Education & Experience: (What you need)
- Community college diploma in Business Administration or equivalent.
- Three+ years’ experience in an administrative or clerical position, preferably with a financial services company.
- Working knowledge or RRSPs, RRIFs, mutual funds and client services would be an asset.

Competency Requirements: (What you bring)
- Stewardship of the client experience.
- Strong organizational skills.
- Excellent communication skills.
- Initiative and resourcefulness.
- Ability to work effectively and collaboratively within a team.
- Attention to detail.
- Well-organized with high energy, effective communication skills
- Enjoys a fast paced environment and is highly professional.
- Team player with a desire to consistently create a positive work environment.

Location(s): Canada : Ontario : London

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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