Veterinary Reception, Client Care

5 months ago

London, Canada VCA Animal Hospitals Full time

**Veterinary Reception, Client Care**:
**London, ON**:
**London Regional Veterinary Emergency and Referral Hospital** is currently welcoming a full-time **Client Care Coordinator **to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated
- Create a warm and welcoming environment for our patients and pet parents
- Ability to answer a multiline phone system and track and schedule appointments effectively
- Placing outbound calls to pet parents for follow-up and future appointment bookings
- Admitting and discharging pet patients
- Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
- General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
- Willingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
- Previous customer service or front desk experience in hospitality is an asset
- No experience with animals, no problem, so long as you love pets

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of **Wellness and Appreciation **you can thrive in
- ** VCA Canada Student Loan RRSP Program **- Ask us more
- Extensive online anytime-anywhere access to journals and textbooks
- Ask us about our mobilization and hands-free radiology
- ** RRSP Employer 5 % Match Program** - saving for your future just got easier
- Paid membership and dues; Annual uniform allowance
- Paid wellness days, sick days, and vacation time
- Employee assistance program
- Continuing education benefits; paid to learn
- Referral Bonus Rewards
- E-tools to assist with meditation, better sleep, exercise, and focus
- Virtual health care (telemedicine) offering quick access to quality care
- Access to amazing mini-courses
- Opportunities to give back to your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps
- VCA Canada is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance, please let us know._

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