Service Advisor

3 months ago

North Battleford, Canada Fountain Tire Full time

Overview:
**Fountain Tire North Battleford (11101 110 St)** is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a full-time **Front Counter/Inside Sales Representative**.

**Competitive compensation ($18 - $22 per hour, depending on experience)**

The Front Counter/Inside Sales Representative is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

- Greeting and communicating with customers on all aspects of mechanical and tire repair and service
- Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
- Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up
- Scheduling customer appointments for tire and mechanical service
- Recommending tire service, specialty tire service, wheel and mechanical service to customers
- Ensuring that all products are billed accurately to the customer
- Completing proactive calls to customers to determine their satisfaction level with the service received

**What does it take to get on track?**
- Expert knowledge of mechanical and tire service is strongly preferred
- Previous experience in the automotive repair industry and a history of providing exceptional customer service and business support
- Strong time management skills
- Well-developed interpersonal skills
- Ability to work well under pressure in a fast paced, ever changing and high-volume environment
- Maintaining a valid driver's license is a condition of employment
- Must be available to work Saturdays

**What do we offer? At Fountain Tire, you’ll have a great place to work**:

- Fulltime hours, including Saturdays
- Great discounts for you and your family on tires, parts and mechanical services
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store

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