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Sales & Logistics Coordinator

4 months ago

Richmond, Canada Global Gourmet Foods Full time

Global Gourmet Foods is a division of Premium Brands Holdings Corporation (TSX: PBH) which owns a broad range of leading specialty food manufacturing and differentiated food distribution businesses with operations. Global Gourmet Foods is a federally registered food manufacturer who supplies premium kettle products to key accounts in both domestic and export markets.

We are seeking a dynamic and organized individual can assist with all the sales administration, logistics and documentation required for shipping and receiving. The selected individual will work regularly with various departments within the company.

DESCRIPTION OF DUTIES:

- Providing customer services and follow up with customers’ inquiries and orders
- Updating and maintain the customer and order information by using multiple software programs
- Handling the sales administration and A/R collection and analysis as needed
- Establish relationships with prospective customers to generate new business
- Working closely with all QA, shipping and receiving departments on the coordination of product shipments
- Regularly maintaining contact with Freight Forwarders to ensure timely delivery of orders and shipments via ground, port and/or air
- Independently working with all departments of the company to resolve any carrier issues, warehouse issues and/or issues that will negatively impact the clientele or customers
- Contacting carriers to maintain the accuracy of the carrier information and to negotiate pricing and any additional charges with shipments
- Coordinating and working closely with USDA, FDA, and other federal or state agencies as necessary to ensure all required export certification and documentation are issued correctly and are completed as required by the exporting market
- Organizing and maintaining files of all export documentation in compliance to the U.S. Customs and Border Patrol requirements
- Assuring all trade documents including certifications are filed, maintained and/or renewed as necessary

QUALIFICATIONS AND REQUIREMENTS:

- Completion of university and/or college degree in relation to logistics is preferred
- Previous experience in Customer Service/ Sales Administration is a must
- Experience in the import/export business, preferably in a food industry
- Previous experience in logistics and order processing is an asset
- Ability to speak Mandarin and/or Cantonese is an asset
- Ability to work beyond regular scheduled hours when necessary
- Ability to work independently with a minimum supervision in a fast-pace environment while managing tasks effectively in a team environment

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- On-site parking
- Vision care

Schedule:

- Monday to Friday

Work Location: One location