Medical Office Assistant

7 months ago


Toronto, Canada WELL Health Technologies Corp Full time

**Entity: Clinic Operations**

**Position: MEDICAL OFFICE ASSISTANT (MOA)**

**Type: Part-Time**

**Location: WELL Health Hemorrhoid Treatment Centres, ON**

**About the Company**:
The WELL Health Hemorrhoid Treatment Centres specializes in non-surgical hemorrhoid removal method of treatment that allows you to get back to living life hemorrhoid-free. Compared to the traditional method of hemorrhoid removal which uses uncomfortable metal clamps, the system used by WELL Health Hemorrhoid Treatment Centres (CRH O’Regan System) is a non-surgical, non-invasive procedure that is often completed in less than one minute, bringing instant relief. Regan is a part of WELL Health Technologies.

**Position Summary**:
We are looking for a motivated team player to join our exciting fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you

**What you will be doing**:

- maintain patient records in EMR.
- Answers inquiries by phone and in person in a helpful, respectful, and efficient manner
- Maintains provider schedules by booking appointments and processing referrals as required.
- Manages prescription renewals according to office protocol.
- Scanning patient records and electronically filing accordingly
- Manages incoming and outgoing electronic faxes and mail.
- Coordinates patient care throughout the clinic; arriving patients, escorting patients to exam room, prepare exam rooms for minor procedures and turning over exam rooms.
- Handles sensitive medical information and follows regulations regarding confidentiality.
- Completes tasks requested by physicians for patient care (calls, messages, forms etc.)
- Experience with MSP and Uninsured Services billing procedures.
- Inventory tracking and ordering.

**You have**:

- High school diploma or the equivalent
- Min. 2 years experience as MOA or lead MOA position.
- Exceptional customer service skills
- A Team Player
- Strong verbal and written communication skills
- Attention to detail and ability to plan, organize, and prioritize work.
- Ability to work independently as well as with a team.
- Ability to analyze, problem-solve and take the initiative.
- Open and accountable
- Ability to work varying shift patterns as needed by the clinic (including evenings and weekends)
- Experience with the EMR system Input Health and a good understanding of MSP billing are assets.
- Must have a car and be able to drive between 2 locations (North York and Mississauga)
- Working days/hours: Monday to Thursday - 12:00pm - 4:00pm

Hourly Pay Range: $18 - $24 per hour

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success - this is the WELL Way

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work’ ESG strategy pillar.



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