IT Asset Manager

4 months ago

Toronto, Canada The Salvation Army Canada and Bermuda Full time

**IT Asset Manager (12-month contract)**

**Location: Hybrid/Remote**

**Division: Information Technology, Managed IT Services**

**About The Salvation Army**

For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2.1 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. We continually adapt to meet emerging needs.

These are exciting times at The Salvation Army as we launch a significant digital and business transformation. We are in the midst of revolutionizing our core capabilities to maximize service and mission outcomes. This will include an integrated platform for relationship and people management, learning, intranet and data warehouse. In order to achieve all this, we are now recruiting for an IT Asset Manager on a 12-month contract basis with a strong potential to move into a permanent full-time role.

The IT Asset Manager is responsible for the management of technology assets, which includes optimizing the value and cost of technology assets while mitigating the risks these assets present to the organization throughout their life. This is done by establishing an effective technology life cycle that spans from technology asset selection, operation, refresh, migration, optimization, all the way through the retirement and disposal of the asset. The IT Asset Manager is responsible for the governance of this life cycle and reporting data that is captured throughout the life cycle to improve the management of assets within the organization.

**What You’ll Do**
- Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles and related processes
- Promote and advocate the value of ITAM to the organizational leaders by developing and promoting effective ITAM strategies, policy, approaches and practices across the full range of digital technology assets used within the organization
- Identify and report on breaches of ITAM policy, and track remedial action
- Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity
- Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles
- Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases
- Assign responsibilities for subdisciplines, such as software asset management (SAM), hardware asset management (HAM) and IT asset disposition (ITAD)
- Ensure that ITAM-related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data
- Supervise the organization’s response to software vendor license compliance audits or license validation requests, in consultation with the relevant vendor and procurement managers, software asset manager and other appointed delegates

**What You Bring**
- 7-10 years of experience with IT enterprise asset management or demonstrable experience of working with IT asset management professionals to deliver ITAM capability and improved business outcomes
- Strong experience in setting up an enterprise asset management function from the ground up
- Experience with building business requirements for digital technology tools and services, developing business cases, and selecting solutions using RFP documentation and processes
- Experience leading system or tool implementations, with responsibility for verifying capabilities, outputs, dependencies and implementation scope
- Experience managing external IT service providers handling digital technology assets, managing the risk and cost implications of IT contracts or contract negotiations
- Strong communication skills with a proven ability to understand key business and technical concepts, and then effectively communicate these concepts with technical staff, business stakeholders and senior management
- Strong organizational skills, the ability to perform under pressure and to manage multiple priorities with competing demands for resources

**What We Promise**
- Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & Bermuda
- Work from home and flexible hours
- Continuous learning and growth through challenging work
- The chance to be part of a leading digital and business transformation for over 100,000 employees and volunteers
- An opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organization
- We live our Core Values as a faith & values-based organ

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