Housing First Case Manager

2 days ago

Winnipeg, Canada RESOURCE ASSISTANCE FOR YOUTH Full time

**Title**: Housing FIrst Case Manager**Department**: Housing**Program**: Housing**Reporting to**: Director of Housing**Hours**: Full-time, 37.5 hours weekly**Schedule**:Standard hours Monday - Friday, 9:00 am - 5:00 pm, some evenings and weekends may be required**Hourly wage**: Starting at $23.50 per hour, dependent on qualifications and experience

About RaY

**Mission**:To provide youth with what they need, on their terms, to better their lives.

**Vision**:RaY’s vision is that all youth have the opportunity to live a healthy and secure life; that they are given the chance to develop a belief in themselves through tools, information and programs that build personal capacity in order to be self-sufficient and no longer need RaY’s services**.**

About the Role

The HF Case Manager in the Housing Department at RAY, Inc. will be responsible for providing case management support to a caseload of 14-20 chronically and episodically homeless youth (up to 29 years old). Working from a Housing First model, the HF Case Manager’s objectives are:

- Provide 14-20 chronically or episodically homeless youth with access to permanent housing through Intensive Case Management
- Provide support services to improve the self-sufficiency of 20 chronically and episodically homeless youth through individualized services

RaY is a fast-paced environment which depends on reliable, open-minded, flexible and team oriented individuals to provide youth with what they need, on their terms, to better their lives.

Education and Experience:

- Post-secondary education in community development, human services or social services (BA/BSW/B.Ed or equivalent preferred)
- Preferred certification: Level C-CPR, NVCI, ASIST, Stages of Change/Motivational Interviewing
- Minimum of 3-5 years of experience working in a similar role
- Valid driver’s license
- Criminal Record Check, Child Abuse Check and Driver’s Abstract are required prior to starting
- Proficiency in MS Office and general comfort with technology

SKILLS AND ABILITIESRequired Assets:

- Demonstrated commitment to the Housing First Model and Philosophy
- Demonstrated commitment to _Here and Now: The Winnipeg Plan to End Youth Homelessness_
- Creative problem solving and strong advocacy skills
- Experience working with vulnerable youth or other at-risk populations
- Strong working knowledge of harm reduction principles
- Responsible, organized, and detail oriented
- Excellent interpersonal, communication and written skills
- Cultural competency skills, knowledge, experience, and awareness
- Capacity to build and maintain strong relationship with partner agencies, service providers and landlords
- Ability to function independently while also working as part of a frontline team
- Ability to multitask and prioritize in a fast-paced environment with mínimal supervision
- Must have a familiarity of resources that are available to youth in Winnipeg; specifically housing and social services.
- Must possess knowledge of street life in the inner city including gang activity, substance use, and sexual exploitation.

Desired Assets:

- Working knowledge of the Province of Manitoba Residential Tenancies Act

KEY RESPONSIBILITIES

The responsibilities of the Housing First Case Manager include, but are not limited to the following:
1. Case Management and Coordination
- Build trusting relationships with homeless and marginalized youth and young adults who access services and resources through RaY
- Connect youth to necessary and relevant resources, accessed through referral and direct provision
- Act as the primary liaison for housing first participants between the Housing Department and the RaY Hub Model
- Act as an advocate in a variety of systems including EIA and housing supports/services
- Find housing in accordance to the needs of participants, either in the public or private market, may include emergency housing and transitional housing.
- Assess participant needs to determine eligibility for access to the Rapid Rehousing rent bank/housing fund
- Support participants in attaining housing stability through eviction prevention and life skills development which may also include brief crisis interventions.
- Coordinate with landlords and caretakers to obtain and maintain housing
- Impart information and direction that will empower youth and young adults to make informed and healthy decisions in the hopes of improving their quality of life
- Work in cooperation with RaY’s integrated service team and determine effective collaborative strategies that formulate best youth care practices
- Refer youth to culturally-relevant services as provided through the Cultural Program Worker or external Indigenous service providers
- Assist housing team with monitoring and recording participant progress at 3 months and 6 months after participants have secured housing
- Assist other members of the housing team with case management follow-ups by conducting case planning and assessment meetings with other RaY support

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