Credit & Collections Manager

7 months ago

Kitchener, Canada DOZR Full time

DOZR is a marketplace for the online rental of heavy equipment. Our platform helps contractors of all sizes find the equipment rentals they need anywhere, anytime, and instantly compare prices from thousands of equipment suppliers across North America. Founded by experienced construction veterans, DOZR is disrupting the way this $60+ Billion dollar industry operates. This is big. Really big.

We believe in working hard. Authenticity and trust are at the core of what we do. We're customer-obsessed, honest, authentic and innovative, to name a few. We seize opportunities to educate and solve problems. It is our mission to bring heavy equipment within reach for anyone, anywhere, anytime.

**The Opportunity**

We are looking for a driven, self-motivated and entrepreneurial individual who has a desire to be part of an early stage company. As our **Manager, Accounts Receivable & Collections** you will be extremely hands on handling volumes of accounts in a fast-paced environment as well as taking on managerial accountabilities and setting your team up for success while tracking and reporting on key metrics. This is a hybrid role that involves spending 2-3 days per week at our office in Kitchener, ON.

**On a Typical Day, You Will**:

- Review delinquent accounts receivable and determine the proper collection strategy
- Assist with all collection activities; escalate accounts that require attorney and agency involvement
- Utilize construction liens, bond rights, and other collection tools - UCC’s, joint checks, and payment bonds - as appropriate
- Handle disputes and determine repayment plans while remaining customer-minded and empathetic
- Manage a small team of collections specialists, providing guidance and mentorship, conducting regular 1:1s, and supporting organizational management processes such as performance evaluations
- Collaborate with Director, Financial Controller and Chief Revenue Officer to develop strategies and objectives for continued team success
- Ensure all deposits are recorded in the accounting system by reconciling against bank deposits.
- Establish processes to ensure customers are onboarded in our accounting system for timely invoicing
- Conduct various reconciliations and analysis to support the finance function
- Record bulk credit card payments received in the accounting system including foreign exchange.
- Assisting with Accounts Payable and various month-end tasks accounting tasks as needed

**Who Are You?**
- Mentor and Partner: collaborates with team members to ensure team success
- Team Player and Problem Solver
- You value an empathic and kind team
- Highly motivated, driven and self-starting individual who can hit the ground running
- Solutions driven and optimistic towards challenges
- Ability to drive resolution with customers in a calm and helpful manner
- Excellent written & verbal communication skills
- Post-secondary accounting degree or diploma in Business Administration or Accounting
- 5+ years’ relevant experience with processing high volume AR, including experience managing a collections or AR function
- Extensive experience with record keeping, reporting and analysis or AR matters Strong proficiency in Microsoft Office, Excel and QuickBooks (CRM management as well as various other system utilization an asset)

**What Sets DOZR Apart?**
- DOZR is revolutionizing the massive construction rental space
- Inclusive environment - come as you are
- Great Benefits
- Authentic founds and peers
- On-going career development, we invest in you
- Employee Stock Options
- What you do at DOZR makes a difference You’ll be able to see your impact at DOZR.

**Life At DOZR**

We act the **DOZR **way

This means we are; Customer Obsessed, Transparent, Zero Politics Attitude, Authentic, We are bold, and take risks, and Everyone picks up a shovel

**We Have High Potential**

Now is the best time to join, we are growing quickly with no sign of slowing down. Climb aboard the rocket ship

**Learning & Growth**

Come and learn from the best We view every experience as an opportunity to grow. DOZR is certified as a Great Place to Work®. because we challenge and develop all of our employees so that they can reach their goals.

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