Administrative Support Agent

2 weeks ago

Gatineau, Canada CÉGEP Heritage College Full time

Cégep Heritage College is located in Gatineau, Québec, next to the National Capital Region’s Gatineau Park. It is the region’s only public, tuition-free, English-language college, offering innovative and personalized instruction across 19 Career, Pre-University and Continuing Education programs in its modern, state-of-the-art facilities. Cégep Heritage College is a vibrant multicultural institution with dedicated staff serving more than 1,200 students. It delivers educational programming that fosters extraordinary student-teacher interaction, student leadership and entrepreneurship, intercultural dialogue and engagement, and high-calibre athletics.**COMPETITION NUMBER**

C23-24-SS-34

**DEPARTMENT**

Student Services

**TYPE OF HIRING**

Regular full-time.

**WORK LOCATION**

325, boul. de la Cité-des-Jeunes, Gatineau (Québec) J8Y 6T3

**WORK SCHEDULE**

35 hours per week from Monday to Friday
8:30 am.m. to 4:30 p.m.

**PREDECESSOR**

Adriana Barbosa Ponce

**IMMEDIATE SUPERVISOR**

Julie Goulet

**MINIMUM QUALIFICATIONS REQUIRED**
- Must have a secondary school diploma (DES) in an appropriate specialty, or a diploma or attestation recognized as equivalent by the competent authority.
- Must have at least one (1) year of pertinent experience.
- Must possess very good communication skills in English and in French (oral, written and comprehension).
- Experience as a user with Microsoft Office is essential.
- Must have excellent customer service skills and experience.

**ADDITIONAL QUALIFICATIONS**
- Must possess excellent communication, organizational and interpersonal skills.
- Must have excellent analytical and problem-solving skills.
- Must be diligent, dynamic, creative and detail oriented.
- Must be able to work independently with mínimal supervision, and have the ability to work as part of a team.
- Must be able to work effectively with respect to deadlines and produce accurate results.
- Must be flexible and able to adapt quickly to different situations.
- Must have a strong work ethic and exercise discretion.

**SALARY RANGE**

22.36$ - 25.00$

**ROLE SUMMARY**

**SUMMARY**
The principal and customary work of the employee in this employment class consist in receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her area.
- **DUTIES**
- Answers general inquiries and redirects students to those responsible for certain dossiers.
- Professionally greets and directs visitors and students.
- Assist with processing transcript requests.
- Assist during the registration process of non-credit students as per Continuing Education protocols and procedures.
- Collects fees and issues receipts as required.
- Creates memos, documents, and letters as directed by the administration.
- Enters data into required reports if need be, including Student Services newsletter.
- Prepares the "in-house" diplomas and certificates for graduation and for other activities.
- May be asked to act as back-up to code and forward accounts payables.
- Reports building and photocopier related problems to Building Services.
- Maintains up-to-date filing systems: student files, final exams, etc.
- Process and approves student pictures in their student life (Clara/Omnivox)
- Orders office supplies as required.
- May be asked to act as proctor or scribe when needed.
- Assist both Registrar’s office and Student Services with administrative related tasks.
- Takes part of Student Services department events when required (Award night, Open house, graduation, etc.).
- Performs other related duties as assigned by the administration.

**POSTING DATES**

From 2024-02-20 00:00 to 2024-03-04 23:45

  • Administrative Agent

    2 weeks ago

    Gatineau, Canada Groupe Nordik Full time

    Groupe Nordik is the leading creator of wellness spa villages, including the largest Spa in North America (Chelsea, QC) as well as largest event Sauna (Whitby, ON). Since we first opened our doors in 2005 we have grown to over 500 000 visits per year from our 3 existing locations (Nordik Spa-Nature Chelsea, QC Thermea Winnipeg, MB and Thermea Spa Village...

  • Administrative Support Agent

    5 days ago

    Gatineau, Quebec, Canada Cegep Heritage College Full time

    POSITIONAdministrative Support Agent – Class IDEPARTMENTInformation Office (Human Resources)TYPE OF HIRINGRegular Full-timeWORK SCHEDULE35 hours per week from Monday to Friday8:30 a.m. to 4:30 p.m.SALARY RANGE$22.36 to $25.00 per hourSUMMARYThe principal and customary work of the employee in this employment class consists in receiving and forwarding...

  • Administrative Support Agent – Class I

    3 weeks ago

    Gatineau, Canada Cégep Héritage College Full time

    ROLE SUMMARY : The principal and customary work of the employee in this employment class consists of receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her...

  • Administrative Support Agent – Class I

    3 weeks ago

    Gatineau, Canada Cégep Héritage College Full time

    ROLE SUMMARY : The principal and customary work of the employee in this employment class consists of receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her...

  • Administrative Support Agent – Class I

    1 week ago

    Gatineau, Canada Cégep Héritage College Full time

    ROLE SUMMARY: The principal and customary work of the employee in this employment class consists of receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her...

  • Administrative Support Agent – Class I

    1 week ago

    Gatineau, Canada Cégep Héritage College Full time

    ROLE SUMMARY: The principal and customary work of the employee in this employment class consists of receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her...

  • Administrative Support Agent – Class I

    3 weeks ago

    Gatineau, Canada Cégep Héritage College Full time

    ROLE SUMMARY : The principal and customary work of the employee in this employment class consists of receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her...

  • Administrative Support Agent

    6 days ago

    Gatineau, Quebec, Canada CÉGEP Heritage College Full time

    Cégep Heritage College is located in Gatineau, Québec, next to the National Capital Region's Gatineau Park. It is the region's only public, tuition-free, English-language college, offering innovative and personalized instruction across 19 Career, Pre-University and Continuing Education programs in its modern, state-of-the-art facilities. Cégep Heritage...

  • Administrative Support Agent – Class I

    3 weeks ago

    Gatineau, Canada Cégep Héritage College Full time

    ROLE SUMMARY : The principal and customary work of the employee in this employment class consists of receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her...

  • Administrative Support Agent – Class I

    3 weeks ago

    Gatineau, Canada Cégep Héritage College Full time

    ROLE SUMMARY :The principal and customary work of the employee in this employment class consists of receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her...

  • Administrative Support Agent – Class I

    2 weeks ago

    Gatineau, Canada Cégep Héritage College Full time

    ROLE SUMMARY : The principal and customary work of the employee in this employment class consists of receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her...

  • Administrative Support Agent – Class I

    3 weeks ago

    Gatineau, Canada Cégep Héritage College Full time

    ROLE SUMMARY: The principal and customary work of the employee in this employment class consists of receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her...

  • Administrative Support Agent – Class I

    3 weeks ago

    Gatineau, Canada Cégep Héritage College Full time

    ROLE SUMMARY: The principal and customary work of the employee in this employment class consists of receiving and forwarding telephone calls, following up on inquiries and performing a variety of administrative functions of a relatively complex nature according to established methods and procedures and clerical functions related to activities in his/her...

  • Agent/Agente de bureau, classe II

    5 days ago

    Gatineau, Quebec, Canada Collège Saint-Alexandre de la Gatineau Full time

    Agent / Agente de bureau, classe II (réceptionniste) Sous l'autorité de la Responsable de la gestion administrative, l'agent de bureau classe II est responsable de recevoir les appels téléphoniques et les personnes se présentant au Collège afin de les acheminer au bon endroit et d'apporter une

  • Administrative Agent

    2 weeks ago

    Gatineau, Canada Élite Immobilier Full time

    Job Summary: **Duties**: Drafting leases, data entry, and record keeping: - Maintain organized and up-to-date records, both physical and digital, to ensure easy access and retrieval of information. - Prepare leases and draft contracts based on existing templates in accordance with company policies and legal requirements - Ensure accuracy and completeness of...

  • Agent/Agente de bureau, classe II

    6 days ago

    Gatineau, Canada Collège Saint-Alexandre de la Gatineau Full time

    Agent / Agente de bureau, classe II (réceptionniste) Sous l’autorité de la Responsable de la gestion administrative, l’agent de bureau classe II est responsable de recevoir les appels téléphoniques et les personnes se présentant au Collège afin de les acheminer au bon endroit et d’apporter une

  • Administrative Support Agent – Class I

    5 days ago

    Gatineau, Quebec, Canada Cégep Héritage College Full time

    ROLE SUMMARY :Looking to join a dynamic team as a Receptionist? We have a great opportunity for someone who enjoys handling telephone calls, managing inquiries, and carrying out various administrative tasks. In this role, you'll be the first point of contact for our company, providing essential support and creating a positive first impression.

  • Agent/Agente de bureau, classe II

    1 week ago

    gatineau, Canada Collège Saint-Alexandre de la Gatineau Full time

    Agent / Agente de bureau, classe II (réceptionniste) Sous l’autorité de la Responsable de la gestion administrative, l’agent de bureau classe II est responsable de recevoir les appels téléphoniques et les personnes se présentant au Collège afin de les acheminer au bon endroit et d’apporter une ré

  • Assistant(E) Administrative en Clinique

    5 days ago

    Gatineau, Canada Groupe Forget, Audioprothésistes Full time

    **Le Groupe Forget, Audioprothésistes **est le plus grand réseau en correction auditive au Québec comptant aujourd’hui plus de **90 cliniques à travers la province.** Nous sommes actuellement à la recherche d’un **Assistant(e) administrative en clinique / agente administrative **afin de faire partie de l’équipe supportant le personnel régulier...

  • Assistant(E) Administrative en Clinique

    3 weeks ago

    Gatineau, Canada Groupe Forget, Audioprothésistes Full time

    **Le Groupe Forget, Audioprothésistes **est le plus grand réseau en correction auditive au Québec comptant aujourd’hui plus de **90 cliniques à travers la province.** Nous sommes actuellement à la recherche d’un **Assistant(e) administrative en clinique / agente administrative **afin de faire partie de l’équipe supportant le personnel régulier...