Senior Customer Experience Associate
6 days ago
Requisition ID: 135407
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
About the role
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:
Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Is this role right for you? In this role you will:
Build strong customer relationships and deliver excellent customer service
Uncover and solve customers' needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you:
Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote
and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset
What's in it for you?
The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities
- for you and our customers
You can expect to be recognized and rewarded for high-performance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package
Location(s):Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: ''for every future'', we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified
-
Customer Experience Associate
3 months ago
Toronto, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a skilled Customer Experience Associate to join our team at beBee Professionals in Toronto. As a Customer Experience Associate, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service at our food counter.Key Responsibilities:Taking customer orders and preparing food items according to...
-
Customer Experience Associate
7 months ago
Toronto, Canada Scotiabank Full time**Requisition ID**: 193854 Roynat Capital, a wholly owned subsidiary of Scotiabank, is a national lender and investor with expertise in providing innovative long-term capital solutions for mid-sized companies utilizing senior term, subordinated debt, as well as mezzanine capital and common share equity. We provide tailored solutions to clients for...
-
Customer Experience Associate
7 months ago
Toronto, Canada Johnvince Foods Full time**About Johnvince Foods** Johnvince Foods is a proudly Canadian leading business with over 50 years of experience in processing, manufacturing, and distributing bulk and packaged food products across North America. We offer a wide range of nut products, confections, and other food items that include some of the most recognizable household brands, such as...
-
Customer Experience Associate
7 months ago
Toronto, Canada Northbridge Financial Corporation Full time**What it's like to be a Northbridge Customer Experience Associate** As our Customer Experience Associate, you’ll play a critical role in the evolution of our Voice of the Customer program by maintaining our customer feedback channels and ensuring the integrity of the data we collect through our customer experience surveys. This includes supporting the...
-
Customer Experience Associate
6 days ago
Toronto, Ontario, Canada IFDS Group Full timeJob Title: Customer Experience Associate">Location: Toronto, Ontario">About the Job:">We are seeking a highly skilled Customer Experience Associate to join our team in Toronto, Ontario. As a key member of our customer service department, you will be responsible for providing exceptional service to our clients through various communication channels.">Key...
-
Associate Director of Care- RPN
4 weeks ago
Central Ontario, Canada Sienna Senior Living Full timeIf you’re passionate about leading a team that is committed to the Team Member Experience and driven by innovation and growth, then join us!The Associate Director of Care (RPN) is a critical role within our communities as it impacts the lives of residents through the strong leadership and motivation of Sienna team members.Your typical day will impact the...
-
Senior Leader in Long-Term Care
4 weeks ago
Central Ontario, Canada Sienna Senior Living Full timeAbout the RoleWe are seeking an experienced Senior Leader to join our team at Sienna Senior Living as an Associate Director of Care (RPN). This critical role will impact the lives of residents through strong leadership and motivation of our team members.Your Day-to-Day ResponsibilitiesOversee nursing teams with clear lines of authority and communication,...
-
Customer Experience Associate
7 months ago
Toronto, Canada OFX Full timeCompany Description **Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...
-
Customer Experience Associate
7 months ago
Toronto, Canada Northbridge Financial Corporation Full time**What it's like to be a Northbridge Customer Experience Associate** As our Customer Experience Associate, you’ll play a critical role in the evolution of our Voice of the Customer program by maintaining our customer feedback channels and ensuring the integrity of the data we collect through our customer experience surveys. This includes supporting the...
-
Associate General Manager
7 months ago
Toronto, Canada Amica Senior Lifestyles Full timeJob Description: **Associate General Manager** **Amica Unionville** **Full Time, Permanent** At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to...
-
Experience Leader
7 days ago
Toronto, Canada GrowPro Experience Full time**About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...
-
Associate Director of Care-RN
3 weeks ago
Central Ontario, Canada Sienna Senior Living Full timeSpencer House835 West Ridge BoulevardOrillia, ON L3V8B3, CANDescriptionIf you’re passionate about leading a team that is committed to the Team Member Experience and driven by innovation and growth, then join us!The Associate Director of Care RN is a critical role within our communities as it impacts the lives of residents through the strong leadership and...
-
Customer Experience Associate
6 months ago
Toronto, Canada OFX Full timeCompany Description **Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...
-
Customer Experience Salesfloor Associate
1 week ago
Toronto, Canada Walmart Canada Full time**Position Summary... **:To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment. This Associate will function as part of a team...
-
Customer Experience Associate
7 months ago
Toronto, Canada CI Financial Full timeAt CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so. JOB...
-
Customer Experience Associate- Bloorcourt Village
3 months ago
Toronto, Canada Scotiabank Full timeRequisition ID: 208624 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...
-
Bilingual Customer Experience Specialist
4 months ago
Ontario, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Bilingual Customer Experience Specialist
4 months ago
Ontario, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Bilingual Customer Experience Specialist
4 months ago
Ontario, Canada Sym-Tech Dealer Services Full timeCelebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...
-
Customer Experience Associate
7 months ago
Toronto, Canada Scotiabank Full timeRequisition ID: 191611 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **First Nations/Metis/Inuit - Customer Experience Associate** - Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act._ - While you must be an Indigenous person in order to...