Commercial Lines Account Manager

6 days ago

Halifax, Canada HUB International Full time

**Position Overview**:
HUB International’s vision is to be everywhere risk exists - today and tomorrow. Helping protect what matters most.

HUB continues to grow and seeking a dynamic Account Manager working out of our HUB Lower Sackville office, who can service and manage an existing book of business working with a commercial producer. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and has a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business. This is a great role for someone with insurance experience and is looking for professional growth and working with larger commercial insurance accounts.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

**Responsibilities**:
Managing all aspects of an existing book of business

Building client relationships through effective client management

Providing support to an assigned Commercial Producer

Ensuring new business and retention targets are met, including by means of re-marketing

Manage the client’s renewal process

Complete outbound calls as required for renewal review and special projects

Upsell and cross-sell with existing clients

Respond to inbound telephone inquiries

Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries

Resolving client concerns and complaints while ensuring that Service Excellence Standards are met

**Qualifications**:
College Diploma or University Degree and/or equivalent work experience

Minimum 2 - 3 years’ experience in insurance Account Management

General Insurance License required

Experience with commercial insurance desired

Team player able to work within Production and Service teams

Ability to work independently and in a team

Effective organizational skills and time management

Exceptional interpersonal, verbal and written skills

**Proficient in Microsoft Office**: Word, Excel and Outlook

Experience with EPIC broker management system an asset

**HUB Total Rewards**:
Monday to Friday Work Schedule (8:30 - 4:30)

35 hour work week

Education Reimbursement Program

Competitive Salary

Eligible for the HUB Employee Referral Program - Award for successful hires

Paid Vacation

Paid Sick Days

HUB Days - Paid Personal Days

Recognition Programs

Health & Wellness Initiatives

Group RRSP Company Matching Program up to 2% of Base Salary

Group Flex Benefits Plan

Corporate Discounts on Gym Membership

Company Paid Employee and Family Assistance Program

**Core Values**:
Entrepreneurship - encouraging innovation and educate risk taking

Integrity - doing things right every time

Teamwork - working together to maximize results

Accountability - measure and take responsibility for outcomes

Service - serving customers, communities, and colleagues

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

Department Account Management & Service

**Required Experience**: 2-5 years of relevant experience

**Required Travel**: Up to 25%

**Required Education**: College diploma (3-year degree)

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

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