Conference & Guest Services Clerk
3 weeks ago
Organizational Unit- University of Victoria -> Student Affairs -> Residence Services- Location- University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)- Posting Close Date- 29 February 2024- Please note that positions will close at 4 p.m. on the closing date.- FTE- 0.8- Salary Grade- $4,180.00 - $4,309.00- Additional Posting Information:
- N/A- Salary posted will be pro-rated based on FTE- Classification- PB6- Hours of Work- 4x7 hour shifts per week typically Thursday to Sunday 10am-6pm; varies dependent on business volumes- Start Date- 3/14/2024- End Date- 9/16/2024- Employee Group:
- CUPE 951 - Term- # of Hires Needed- 1- Category- Administrative and Support Services, Customer Service, Hospitality- About this Opportunity**Hours and scheduled work days vary based on business volume. Includes shifts on evenings and weekends. Based on short term nature of position, extended vacation requests may not be approved.**
The University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.
- Job SummaryIn support of the overall goals of Residence Services, a unit within the division of Student Affairs, the Conference & Guest Services Clerk performs sales, clerical and service duties for Conference Services and supports front desk duties in the Residence Services Main Office.
Reporting to the Manager, Conference and Customer Service, the Conference Guest Clerk supports conference operations, seven days a week, providing both front-line service and administrative support in order to provide full service to summer guests.
This position is expected to carry out the core responsibilities of the Front Desk Clerk 20% of the time providing back-up and relief for that position as required. In the absence of the Front Desk Clerk the Conference Guest Clerk will be the sole resource in the Residence Services Main Office and complete all manner of front desk responsibilities.
The Conference Guest Clerk is knowledgeable about the range of services and activities provided by the various departments within Residence Services, as well as the procedures of the Main Office, and develops and maintains familiarity with general university operations in order to provide service and information to guests.
- Job Requirements**Skills**:
- Proven ability to provide excellent customer service in a fast paced environment
- Excellent organization skills; and strong written and oral communication skills
- Demonstrates good judgment, diplomacy, tact and discretion
- Proven ability to pay attention to detail
- Ability to complete a high volume of work efficiently and accurately, prioritize work and multitask
- Ability to work with or without supervision
- Ability to work, varied day, evening and weekend shifts
**Specialized Knowledge/Education**:
- Demonstrated ability with MS word, excel and database software
- Demonstrated math skills
- High school graduation
**Experience**:
- One to two years recent experience in conference services, hospitality, retail or higher education environment including experience with a computerized reservation system and cash handling
We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.
-
Conference Services Manager
5 days ago
Victoria, Canada Oak Bay Beach Hotel Full timeThe Oak Bay Beach Hotel, recently named **the #1 hotel in Canada** by Condé Nast Traveler, is known as both a luxury destination in Victoria and an amazing place to work! In addition to a rewarding career, our team members receive countless perks such as complimentary parking, health benefits, a daily staff meal plan, birthday and Christmas bonuses, staff...
-
Front Desk Clerk
1 month ago
Victoria, Canada University of Victoria Full timeOrganizational Unit- University of Victoria -> Student Affairs -> Residence Services- Posting Close Date- 2 May 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 0.63- Salary Grade- $4,063.00 - $4,187.00- Additional Posting Information: - N/A- Salary posted will be pro-rated based on FTE- Classification- Clerk/PB6- Hours of...
-
Guest Service Agent
5 days ago
Victoria, Canada Westin Bear Mountain Resort & Spa Full time**Who we are** The Westin Bear Mountain Resort & Spa in Victoria is a luxurious 5-star hotel with 91 rooms, a restaurant, a bar and lounge area, a 300-person ballroom, and conference facilities. The hotel is part of the Westin brand, which falls under the Marriott umbrella. The hotel also features a state-of-the-art spa and serenity pool. **About the...
-
Clk 12r
4 weeks ago
Victoria, Canada BC Public Service Full timePosting Title- CLK 12R - Guest Services Supervisor- Position Classification- Clerk R12- Union- GEU- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $52,803.18 - $59,607.79 annually- Close Date- 2/19/2024- Job Type- Temporary (Auxiliary)- Temporary End Date- 3/14/2025- Ministry/Organization- BC Public Service -> Royal BC Museum-...
-
Guest Services Agent
2 days ago
Victoria, Canada WildPlay Full timeSalary: $17/hourIf you would love to work in an outdoor environment with fun-loving and adventurous people, we have a job for you! WildPlay Victoria seeks enthusiastic people to help direct our guest's experiences through our forested zip line adventure park. Get paid to play with us! Job PerksFree zip liningFull and part-time hours available and can change...
-
Guest Services Agent
2 days ago
Victoria, British Columbia, Canada WildPlay Full timeSalary: $17/hourIf you would love to work in an outdoor environment with fun-loving and adventurous people, we have a job for you WildPlay Victoria seeks enthusiastic people to help direct our guest's experiences through our forested zip line adventure park. Get paid to play with us Job PerksFree zip liningFull and part-time hours available and can change...
-
Guest Services Supervisor
7 days ago
Victoria, Canada Central Walk Mayfair Shopping Centre Full timeReporting to the General Manager, the Guest Services Supervisor is responsible for the complete operation of the Guest Services desk at Mayfair Shopping Centre. Responsibilities include, but are not limited to the following: - All aspects of hiring, training, motivating, mentoring and leading staff effectively in order to ensure the consistent delivery of...
-
Guest Services Attendant
6 days ago
Victoria, Canada Oak Bay Marina Full timeOak Bay Marine Group is looking for an enthusiastic Guest Services Attendant to ensure delivery of exceptional guest experiences for our moorage customers in our Oak Bay Marina. The individual in this role will be providing support for contracted and guest moorage, fuel, retail, and food & beverage sales. What we have to offer: - Competitive compensation...
-
Guest Service Agent
1 week ago
Victoria, Canada Best Western Plus Carlton Plaza Hotel Full time**About us** Best Western Plus Carlton Plaza Hotel is located in Victoria. We are supportive, creative, and professional. Our work environment includes: - Lively atmosphere - Growth opportunities - International workforce **Wage increase to $23.00 after 3 month probation.** **Qualifications and requirements**: - Work well with others as well as...
-
Guest Service Agent
17 hours ago
Victoria, Canada Best Western Plus Carlton Plaza Hotel Full time**About us** Best Western Plus Carlton Plaza Hotel is located in Victoria. We are supportive, creative, and professional. Our work environment includes: - Lively atmosphere - Growth opportunities - International workforce **Wage increase to $23.00 after 3 month probation.** **Qualifications and requirements**: - Work well with others as well as...
-
Guest Service Agent I
21 hours ago
Victoria, Canada Accor Full timeCompany Description Recognized as one of Top 21 Iconic Hotels in the World by National Geographic Traveler magazine, honoured with Travel + Leisure Magazine’s World’s Best Award for Top 10 City Hotels in Canada, and awarded Best Historic Hotel in the Americas, Fairmont Empress is located in Victoria, BC overlooking the city’s sparkling Inner Harbour....
-
Marina and Guest Services Attendant
7 days ago
Victoria, Canada Oak Bay Marina Full timeJoin the Oak Bay Marina team and help us connect people to the wonder of the ocean by providing unforgettable guest experiences in a spectacular oceanfront setting! With a gift shop featuring locally sourced products, onsite eatery with a sunny oceanside patio & a world-class 100% Oceanwise restaurant (both offering our staff special discounts!), and some...
-
Payroll Clerk
4 weeks ago
Victoria, Canada Paytrak Payroll Services Victoria Full timeWould you like an administrative job that directly benefits and supports local businesses? Paytrak Payroll Services located in downtown Victoria are looking to add one member to our small office team to help us support our ever-growing client list. We currently process payroll for over 575 active businesses from Victoria and across Canada, and are looking...
-
Guest Services Associate Seasonal
1 month ago
Victoria, Canada Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Conference Services Manager
3 days ago
Victoria, Canada Coast Hotels Full timeYour company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. This position will provide maternity leave coverage until March 7th, 2025. Reporting to the General Manager, the Catering Sales and Events Manager will...
-
Guest Services Agent
1 month ago
Victoria, Canada Best Western Plus Inner Harbour Full timeThe highly-rated Best Western Plus Inner Harbour is seeking a Guest Services Agent to join the team. Previous customer service experience an asset. This is a Part Time position: Saturday and Sunday afternoon/evening shifts. **Job Type**: Part-time Part-time hours: 16-20 per week **Salary**: $18.75-$20.75 per hour **Benefits**: - On-site gym - On-site...
-
Front Desk Guest Experience
4 weeks ago
Victoria, Canada Marriott International, Inc Full time**Additional Information** Pay: $21.54 - $23.93 per hour **Job Number** 23040822 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Victoria Ocean Pointe Resort, 100 Harbour Road, Victoria, BC, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Our jobs...
-
Front Desk Guest Experience
4 weeks ago
Victoria, Canada Marriott International Full time**Additional Information** Pay: $21.54 - $23.93 per hour **Job Number** 23040822 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Victoria Ocean Pointe Resort, 100 Harbour Road, Victoria, BC, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB...
-
Guest Services Agent
1 month ago
Victoria, Canada Best Western Plus Inner Harbour Full timeThe highly-rated Best Western Plus Inner Harbour is seeking a Full time Guest Services Agent to join the team. Schedule is Full Time: 5 days per week, 35-40 hours. **Salary**: $18.75-$20.75 per hour **Benefits**: - Dental care - Extended health care - On-site gym - On-site parking - Vision care Flexible Language Requirement: - French not...
-
Clerk
1 month ago
Victoria, Canada City of Victoria Full time**Competition #24/86** **Internal/External Posting** **Closing date: April 9, 2024** **Clerk (7 Auxiliary)**: **People and Culture Department** Join the City of Victoria as an Auxiliary Clerk and have the opportunity to explore new positions and embark on a dynamic career path! We're looking for 7 dedicated individuals to join our team, working across...