Transitional Outreach and Support Worker

5 days ago

Thunder Bay, Canada The District of Thunder Bay Social Services Administration Board Full time

**Job description**

Looking for a rewarding career change? Join our team The District of Thunder Bay Social Services Administration Board (TBDSSAB) is now hiring a **Transitional Outreach and Support Worker, **at Headquarters in Thunder Bay. **Closing date is February 16/24.**

TBDSSAB supports people to improve their lives and become self-sufficient. We do this as the service system manager for vital, quality social services needed by individuals and families living in the District of Thunder Bay --- including child care and early years, community housing, homelessness prevention programs --- and through the delivery of Ontario Works.

**MAJOR RESPONSIBILITIES**:
1. Assesses barriers to housing, plans and provides supports that meet the needs of individuals accessing emergency hostels.

2. Performs case management duties, monitors, and supports the individual’s progress in addressing barriers through methods such as one to one support, motivating and facilitating participation in programs.

3. Performs duties related to the collection and verification of information required to determine initial and ongoing eligibility for social assistance programs. (e.g., Ontario Works, Rent Geared to Income Housing).

4. Liaises with hostel staff and community agencies to advocate for delivery of services to individuals facing difficulty or denial of services.

5. Liaises with hostel staff and community agencies to advocate for or refer individuals for services needed to obtain and maintain housing (e.g., income, health, etc.).

6. Completes and maintains required documentation, maintaining statistical data and case records.

7. Performs such other related duties as may be assigned.

**QUALIFICATIONS**:
**Education/Experience**
- Degree in Psychology and two years direct, related experience working with individuals with mental health and addiction issues, or
- Diploma in social service work or degree in social work and two years of direct related experience working with individuals with mental health and addictions issues, or
- Diploma or degree in Addictions Counselling from a recognized educational institution and two years of direct related experience working with individuals with mental health and addictions issues.

**Skills/Abilities**:

- Ability to work with micro computer system is required.
- Must possess strong interpersonal skills and demonstrate an ability to meet, communicate, counsel and work with marginalized individuals who have a history of mental illness and/or substance abuse.
- Ability to recognize clients with severe mental health problems and make appropriate referrals to community agencies.
- Ability to works collaboratively with other service agencies and professionals involved in the support of the individual.

**Assets**:

- Certificate in Life Skills Coaching from a recognized educational institution.

**CONDITIONS OF EMPLOYMENT**:

- Must undergo a successful police records check, Type 2.
- Use of a vehicle is required.
- Must maintain confidentiality.

**Salary**: $30.33-$37.14 per hour

**Benefits**:

- Company events
- Company pension
- Disability insurance
- Employee assistance program
- On-site gym
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2024-02-16

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