Customer Service Agent

5 months ago


Winnipeg, Canada Les Câbles Ben-Mor Full time

The phone is your best friend? People always say they can hear you smile on the phone? Helping and being usefull is in your DNA?
Our Winnipeg office is looking for a Customer Service Agent
The Customer Service Agent answers the entering phone calls from customers, manages customer requests throughout the sales process. They identify and respond to customer needs and advise them on the company's products. He/she establishes a long-term relationship of trust with them and ensures quality service, both in terms of order processing, deliveries, and after-sales follow-up.

**Our offer**:

- Group insurance on Day 1 (health, dental, vision, travel,...) ;
- Three weeks vacation the first year;
- Paid vacation during holidays - the business is closed;
- Dynamic work environment;
- And even more

**Your role**:

- Support industrial sales department by being customers first contact:

- Identify and respond to customer needs;
- Inform and advise customers on products;
- Complete and process orders Identify and meet customer needs
- Complete clerical tasks for sales or production;
- Direct requests and problems to the right resources;
- Receive and document customers complaints and non-conformities;
- May answer calls for the reception (replacement);

**Requirements**:

- Communication: ease with multiple channels and multiple recipients, interpersonal skills, tact and diplomacy;
- Agility: resourcefulness, autonomy and multi-tasking;
- Organization: good management of priorities and stress.
- Fluency in French (an asset);
- Mastery of metric and imperial systems of measurement.

**Formation and experience**:

- Administrative, sales, customer service or related training
- 1-3 years of sales or customer service experience (knowledge of sales techniques)

Interrested by the challenge?? Send us your resume


  • Customer Service Agent

    5 months ago


    Winnipeg, Canada The Dufresne Group Full time

    Looking for experienced Customer Service professionals to join our growing team! Do you enjoy taking care of people and being part of a team? Do you thrive in collaborating with diverse teams and resolving a variety of concerns (including delivery, warranty and extended warranty)? Can you take ownership and manage cases from beginning to resolution? The...

  • Customer Service Agent

    5 months ago


    Winnipeg, Canada Ben-Mor Full time

    The phone is your best friend? People always say they can hear you smile on the phone? Helping and being usefull is in your DNA? Our Winnipeg office is looking for a Customer Service Agent! The Customer Service Agent answers the entering phone calls from customers, manages customer requests throughout the sales process. They identify and respond to...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** **About the Job** We are currently hiring Customer Service Tax Agents! Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands? We also want people with drive and ambition - people who want a career, not just a job....

  • Customer Service Agent

    7 months ago


    Winnipeg, Canada Bouygues Energies and Services Canada Limited Full time

    This is a unionized role with the Public Alliance Service of Canada (PSAC) and all wages and benefits are determined as per the Collective Bargaining Agreement. Reporting to the Lead Agent, the Pass Office Agent will be responsible for the following duties and responsibilities: - Prepare, issue, validate and amend the Restricted Area Identification Card...


  • Winnipeg, Canada IntouchCX Full time

    **About IntouchCX** **About the Job** We are currently hiring **Inbound French Bilingual Customer Service Tax Agent!** Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands from the comfort and safety of your own home? We also want people...


  • Winnipeg, Canada eCom Customer Care Full time

    **We are hiring full-time, permanent Customer Service Representatives (CSRs) to join our team! CSRs are responsible for delivering top notch service to clients while promoting a variety of products and services.** **CSRs are responsible to**: - Efficiently and effectively manage high customer call volumes. - Identify and address customer needs, providing...


  • Winnipeg, Canada Herd North America Full time

    **Position**: Customer Service Supervisor **Location**: Winnipeg, MB **Role Type**: Full-Time, Permanent **About Us**: At HERD, we pride ourselves on delivering exceptional service and innovative solutions to our customers. We believe in building strong teams that focus on customer satisfaction and teamwork. We are looking for a passionate Customer Service...


  • Winnipeg, Manitoba, Canada Gauthier Chrysler Dodge Jeep Ram Full time

    Job Title: Call Centre AgentWe are seeking a highly skilled and customer-focused Call Centre Agent to join our team at Gauthier Chrysler Dodge Jeep Ram. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their inquiries and concerns, and ensuring their overall satisfaction with...


  • Winnipeg, Canada Alliance Ground International Full time

    Job Description: Job Description: From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you’ll put our customers - and their customers’ needs at the...


  • Winnipeg, Canada Alliance Ground International Full time

    Job Description: **Job Description**: From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you’ll put our customers - and their customers’ needs at...


  • Winnipeg, Manitoba, Canada Durabuilt Windows & Doors Full time

    Job Title: Customer Service AgentWe are seeking a highly skilled and customer-focused Customer Service Agent to join our team at Durabuilt Windows & Doors. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their concerns, and ensuring their satisfaction with our products and...


  • Winnipeg, Manitoba, Canada Gauthier Chrysler Dodge Jeep Ram Full time

    Job Title: Call Centre AgentWe are seeking a highly skilled and customer-focused Call Centre Agent to join our team at Gauthier Chrysler Dodge Jeep Ram. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key...

  • Guest Service Agent

    5 months ago


    Winnipeg, Canada Holiday Inn Airport West Full time

    Ideal Guest Services Agents are passionate about customer service. They look to make our guests comfortable while away from home, whether they are traveling on business or for leisure. Our associates have a keen intuition that allows them to anticipate needs and exceed expectations. This position will be responsible for checking guests in and out at the...


  • Winnipeg, Canada AnswerNet Full time

    **Customer Service Agent English Speaking REMOTE** **Job Type: Full Time - Work from Home** **Hours: Vary from 7:00 am -8:00 pm (Open availability** **Salary: $17.00 CAD** **Benefits: Available after 60 days for full-time employees** About AnswerNet Job Duties / Responsibilities / Essential Functions: Receive English inbound calls Place outbound calls...

  • Customer Care Agent 1

    2 months ago


    Winnipeg, Canada Manitoba Public Insurance Full time

    Overview: Throughout all transactions, the Customer Care Agent 1 verifies the information entered in the appropriate system. The position maintains a high level of customer service within established Manitoba Public Insurance (MPI) business rules, polices, and procedures. The Customer Care Agent 1 is the first point of contact for most MPI...

  • Customer Care Agent 1

    6 months ago


    Winnipeg, Canada Manitoba Public Insurance Full time

    Overview: As the Customer Care Agent 1, you will respond to enquiries related to standard insurance and registration transactions, informational enquiries, and performs related transactions, such as opening claims and scheduling appointments. The position responds to incoming contacts for which the response is standard and follows existing documentation and...


  • Winnipeg, Canada AGI Canadian Company Full time

    Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any...

  • Guest Service Agent

    5 months ago


    Winnipeg, Canada Grand Winnipeg Airport Hotel by Lakeview Full time

    Seeking a weekend G st Services Agent on a pe t be available weekends and holidays. As a Guest Services Agent, your key responsibilities will be: - Ensuring total satisfaction of hotel guests and that each guest is handled with a professional, efficient and welcoming attitude. - Demonstrate a working knowledge of all services and facilities of the hotel...


  • Winnipeg, Canada Northview Residential REIT Full time

    At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. Headquartered in Calgary, AB, we currently operate in nine provinces and two territories, managing over 14,600 multi-residential units, 1.25 million sq. feet of commercial space, and 200 executive suites. We are proud to live, work, and play in...


  • Winnipeg, Canada Alliance Ground International Full time

    Job Description: Are you a detail-oriented problem solver who focuses on providing outstanding customer service? Then let your career take off with ATS as a Passenger Service Agent! ATS is an aviation services company operating in more than 50 cities across North America. Alliance Ground International is an equal opportunity employer. We celebrate...