Concierge (Part Time)
24 hours ago
ABOUT US
We’re Signature Retirement Living, and we believe that enjoying life is what Vibrant Seniors Living should be all about. We hire outstanding people who truly care about seniors and understand their needs. We value our staff and believe in providing a culture that cultivates and celebrates success. We offer excellent benefits and perks, and a vibrant, fun, safe work environment and much more As we continue to expand, we invite you to be a part of building a reputation that will stand the test of time. If you are passionate, creative, caring and energetic, we would like to hear from you
THE OPPORTUNITY
Reporting to the Business Manager, the successful incumbent in the position of Concierge will be responsible for providing exceptional customer service to our residents and guests, in person and by telephone, to address questions/concerns about our Pearl and Pine Community, its’ services and events.
WHAT YOU’LL DO
Communicate information about the Community and its services/programs
- Schedule travel and transportation for residents
- Provide access, entrance and exit supervision for residents and guests
- Create, print and update documents pertaining to the activities and operations of the Community
- Continuously follow our “good customer service” principle and ensure that these values are demonstrated in day to day practices
- Demonstrate a sound knowledge of Community operations and services
- Adhere to legislated and Company standards, policies, procedures and practices
PHYSICAL REQUIREMENTS
Sit, walk and stand on a variety of surfaces for at least 4 hrs. per day
- Climb stairs, lift luggage and move small equipment and furniture
- Frequently lift up to 25 pounds
- Use both hands and feet on a regular basis to perform physical assisting duties
- Handle exposure to extreme temperature and variable weather
WHO YOU ARE
- You have post-secondary training in tourism or hospitality management or business administration
- You have previous customer service, reception experience
- Excellent verbal and written English communication skills
- Attention to detail, and excellent computer skills including Microsoft Office
- Demonstrate strong organizational skills, and a calm and professional manner
- Must be able to provide a police check with vulnerable sector screen upon hire
- Must be able to provide a record of immunization for TB test and fully vaccinated upon hire.
- M**ust be available for Day 7am-3pm and afternoon shifts 12 noon - 8pm, alternating weekends.**
HOW TO APPLY:
**Job Type**: Part-time
Part-time hours: 26 per week
**Salary**: From $16.24 per hour
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
- Hotel or Tourism: 1 year (preferred)
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