Wedding Concierge

4 weeks ago

Burlington, Canada The Pearle Hotel and Spa, Autograph Collection Full time

**Join our amazing team at The Pearle Hotel & Spa and work in our stunning new property located on the waterfront of Lake Ontario. Share your passion for hospitality with our event guests and help to create memorable moments.**

The Wedding Concierge's primary function is to make sure the wedding couple is completely at ease on their wedding day. There is no task too small for the Concierge - whether it's sewing a dress, running out for jewelry or making sure the wedding couple has eaten. The concierge does not lose sight of the couple from the moment they step onto the property, until the event has completed. The concierge is the lead server for the head table and responsible for family and guest satisfaction.

This position requires late nights and weekend work.
- You love the idea of being part of somebody’s special day
- You have exceptional attention to detail
- You have the ability to remain poised and professional in a fast-paced environment
- You are able to maintain a warm, welcoming demeanor, even under difficult situations making sure that wedding hosts and guests exceptional service, making wedding dreams come true
- Would like a job with the opportunity for endless growth

**Duties & Responsibilities**
- Assistant manager for the event
- Provide the utmost care for the wedding party from the minute they arrive
- Coordinate ceremony timing with the event manager and chapel coordinator
- Lead wedding party to the ceremony
- Liaison for the couple and day-of contact for all timing needs
- Provide impeccable service to the head table
- Quality control for head table and family tables throughout the event
- Monitor staff adherence to ongoing table maintenance and room cleanliness
- Ownership of property cleanliness and organization
- Preparation and collection for next event
- Assist client with teardown and removal of décor
- Effective and timely shutdown of event space
- Holds event staff accountable to Pearle’s Standards related to service, appearance, etc
- Completion of event summaries at the conclusion of all events

**Advantages to being part of The Pearle Hotel & Spa Team**:

- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Marriott discounts
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including The Pearle Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the individual noted in the posting._

**Job Types**: Part-time, Permanent

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Schedule:

- Evening shift
- Weekends as needed

Application question(s):

- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location

(ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

**Experience**:

- Hospitality: 1 year (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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