Receptionist/administrative Assistant

1 week ago


Burnaby, Canada Prisoners' Legal Services Full time

**About us**

Prisoners' Legal Services is a small non-profit legal clinic in Burnaby, BC. We are supportive, engaging, inclusive, and our goal is to assist people in federal and provincial in BC with legal issues regarding liberty, health care and human rights.

Our work environment includes:

- Casual work attire
- On-the-job training
- Lively atmosphere

Prisoners' Legal Services is seeking a full-time receptionist/administrative assistant who wants to use their skills to support the rights of people in prison.

The receptionist/administrative assistant reports to the executive director. The position involves providing reception/intake, office and clerical services to support lawyers and advocates.

Duties include:

- Answering calls from clients, entering information into our database, determining their legal issues, directing calls to the appropriate staff member and taking messages as appropriate;
- Providing clients with referrals to other agencies, sending public legal education material and providing limited legal information in specific identified areas;
- Answering other calls, taking messages, arranging couriers, sending and delivering faxes and mail;
- Maintaining accurate database and filing system;
- Drafting letters;
- Track access to information requests and responses;
- Arranging legal aid lawyers to represent clients at hearings;
- providing advocacy and litigation support for advocates and lawyers;
- may assist with IT and website; and
- keeping the office organized and tidy, vacuuming and taking out recycling and garbage every other week.

**Basic Qualifications**:

- grade 12 education and training in administrative assistance;
- knowledge of computer systems; and
- adequate typing speed.

**Skills and Abilities**:

- able to be discreet and to exercise excellent judgment in matters of ethics and confidentiality;
- ability to work well with others in a team setting;
- must have excellent communication and interpersonal skills, in particular in dealing with people in prison, lawyers, prison and parole officials;
- must be efficient;
- must have ability to deal with distressed clients in a calm and respectful manner; and
- must have a desire to assist those convicted of various crimes in a non-judgmental way, including those with mental health disabilities, those with low income, or those whose first language is not English.

Please submit a resume and cover letter explaining why you want to work in the social justice field.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 21 per week

**Salary**: $46,266.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2023-09-01



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