Head of Digital Communications

2 weeks ago


Ottawa, Canada Foreign & Commonwealth Office Full time

Job Description (Roles and Responsibilities)

**Main Purpose of Job**:
This position will work with policy leads and external partners to explain and champion the UK government’s work in Canada through digital outreach and strategic communications campaigns. By leveraging the latest digital trends this person will ensure key messages and policy issues are communicated in a way that ensures they stand out in a crowded online space. This position will also provide support on media and communications logistics for events and projects, including visits by UK ministers and senior officials.

**Roles and Responsibilities**:

- Responsible for producing engaging and informative content for the British High Commission’s digital channels, including Twitter, Facebook, Instagram, LinkedIn and WordPress
- Produce organic audio visual content and photogrpahic imagery for the British High Commission’s channels as well as those of the High Commissioner and Deputy High Commissioner
- Will lead on the British High Commission’s strategic digital communications plans in Canada and work closely with policy leads to ensure our digital activities help to achieve the UK’s priorities in Canada
- Work closely with communications staff in London to promote the UK Foreign Commonwealth and Development Office’s global priorities
- Ensure the Canada pages on GOV.UK are updated regularly
- When necessary, reply to press and public enquiries in a timely and professional manner, including those received through digital channels
- Deputise for the Head of Communications when they are absent or on leave
- Support internal communications
- Lead regular training workshops for British High Commission staff on social media and digital communications.
- Ensure regular monitoring of social media channels to mitigate against any communication risks for our channels and to identify latest trends to capitalise on for events and campaigns.
- Produce regular social media analytics reports

Essential qualifications, skills and experience
- At least 2 years of experience working in a communications or marketing related field, preferably in Government
- Strong English language writing skills, with excellent editing, and proofreading skills.
- Demonstrate considerable experience writing for digital channels and communicating with online audiences
- Understanding and experience of latest digital trends including the use of various content creating and scheduling software such as Canva
- Experience developing communications plans and working with partners to deliver measurable outcomes
- Experience with event photography, video production and editing techniques
- Comfortable working with traditional news media contacts and interacting with the public through digital channels
- Awareness of the work of the UK government in Canada
- Flexibility to work occasional evening and weekend events

Desirable qualifications, skills and experience
- Experience using Adobe Photo Shop and Adobe Premiere Pro
- Experience with podcast production and software
- Experience using content management systems to manage websites
- Strong oral and written skills in French
- University degree or diploma in Communications, Marketing, Journalism or comparable experience
- Specialised diploma or certificate in digital communications or marketing
- Required behaviours- Making Effective Decisions, Delivering at Pace, Communicating and Influencing, Working Together Application deadline Application deadline - day Application deadline - month Application deadline - year
- 15 February 2023

Grade
- Executive Officer (EO)

Type of Position
- Full-time, Permanent

Working hours per week
- 37.5

Region
- Americas, Caribbean & Overseas Territories

Country/Territory
- Canada

Location (City)
- Ottawa

Type of Post
- British High Commission

Number of vacancies
- 1

Salary Currency
- CAD

Salary
- $5,591.59 monthly

Start Date Start Date - day Start Date - month Start Date - year
- 3 April 2023

Other benefits and conditions of employment

**Learning and Development Opportunities**:
The UK in Canada network (CANET) has a strong learning and development culture, with opportunities to learn about the variety of work and necessary skills across the UK’s pltafrom in Canada, including on diplomatic tradecraft. The jobholder will have access to the FCDO’s full suite of online learning, with regular opportunities to shadow and work with the media and public affairs teams across the Canada network in Montreal, Calgary, Vancouver and Toronto. There will also be opportunities to appply for funding for additional training opportunities where identified as appropriate.

**Working Patterns**:
Individuals will spend between 40-60% of their working days in the office.

The British Embassy Network offers a strong benefits package. This package includes generous vacation and leave time, flexible working patterns, and enriching learning and development opportunities.

Additional information


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