Operations Manager

2 months ago

Greater Toronto Area, Canada Premiere Suites Full time

**ABOUT PREMIERE SUITES**:
Since 1999, Premiere Suites has been the most recognized and trusted provider of, high quality temporary residences for professionals and families all across Canada. Premiere Suites provides rented furnished apartments, condominiums, and townhomes for stays of 30+ days. Premiere Suites has over 1,600 suites in 38 cities across Canada.

**JOB SUMMARY**:
**KEY RESPONSIBILITES**:

- Manage and lead a team of six Guest Service Managers
- Review daily arrival/departure reports ensure Guest Service Manager schedules appropriately prioritize guest requests and daily responsibilities
- Review departure inspections in person or via photo inspection reports and follow up on and/or rectify any quality control issues
- Track and manage inventory including furniture in storage, furniture on order, damaged furniture; as well as linens and small wares
- Set up new suites, including furnishing the unit, scheduling technicians/trades, complete virtual tours and required documentation
- Complete move out of suites, including documenting furniture for inventory/storage/disposal
- Complete rejuvenation of suites as needed, coordinate replacement furniture when needed
- Critically review workflows to ensure maximum efficiency of the operations team
- Other projects and duties, as required
- Available for on call duties on occasion

**REQUIRED SKILLS**:

- Ability to lead and motivate a team
- Resourceful and possess strong problem-solving skills
- Exhibit a sense of urgency when dealing with issues
- High energy with professional, positive attitude
- Design sensibility with excellent spatial awareness and eye for fabrics and color coordination
- Excellent written and verbal communication skills
- Planning, organizing and delegating with an appropriate degree of follow-up
- Ability to work independently and spearhead projects

**QUALIFICATIONS**:

- 5-7 years in operations management role
- Bachelors Degree or equivalent experience required
- Familiarity with hotel front office, maintenance or property management is an asset
- Experience or education in interior design or visual merchandising is a benefit
- Demonstrated computer skills (Microsoft Office, Microsoft Dynamics CRM, Opera PMS)
- Must have G license and own vehicle. There will be regular travel to our suites in the GTA and occasionally to Ottawa
- Applicants must be fully vaccinated with government approved vaccines

Total pay package: $65,000-$75,000

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$65,000.00 per year

**Benefits**:

- Automobile allowance
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call

Supplemental pay types:

- Bonus pay

Work Location: One location

Expected start date: 2023-03-20

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