Administrator, Cash

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Administrator, Cash & Payment Operations

**What is the opportunity?**

In this role, you will have the responsibility for the execution of all activities related to cash processing and reconciliation operations in the market for all client segments. You will work closely with several internal teams to process RBC ITS client instructions accurately and in a timely manner to provide a positive client experience. In addition, you will follow the necessary steps and procedures to identify processing gaps and to follow regulatory requirements.

**What will you do?**

Operational Effectiveness
- Execute operating procedures that ensure the accuracy, timeliness and completeness of all processes.
- Contribute to environment of continuous improvement that assesses workflow, processes and procedures on an ongoing basis, ensuring maximum efficiency and quality within the department.
- Achieve pre-set targets measuring service quality & effectiveness against appropriate benchmarks.
- Continuously identify opportunities to enhance our service and value proposition for our clients; and can identify where processing gaps occur and can perform other tasks as needed to help with coverage.
- Identify and resolve reoccurring problems to ensure corrective actions and proper procedures are put in place.

Risk Management
- Follow pre-set procedures ensuring compliance with applicable regulatory requirements as well as corporate audit and risk management requirements.
- Contribute to satisfactory results in all internal & external audits.
- Undertake ongoing training & development of staff on operating procedures & regulatory requirements.
- Ensure appropriate liaison with Risk and Control area within Operations; and ensure all suspense accounts are current and up-to-date - reconciliation

Authorities, Impact, Risk
- Identification of instructions that have missing key information to process instructions and able to reject unacceptable instructions; and prioritization of work load to process accurately before end of day

**What do you need to succeed?**

**Must-have**
- Pertinent industry & regulatory/compliance knowledge
reconciliation knowledge
- 1 -2 years relevant work experience
- Strong Computer Skills
- Accurate data entry skills
- Sound knowledge of Microsoft Office Suite
- Client service Skills

**Nice
- to-have**
- Undergraduate degree would be preferred but not essential
- Technical knowledge in Global Payment practices -Technical knowledge in Microsoft Excel
- Technical knowledge in different investment instrument types
- Technical knowledge in SWIFT Message

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation

**Job Summary**

**Address**:
TORONTO, Ontario, Canada

**City**:
CAN-ON-TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Investor and Treasury Services

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-02-08-08:00

**Application Deadline**:
2023-02-09-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

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