Program Manager

1 month ago

Hamilton, Canada McMaster University Full time

**Schedule**
Mon - Fri; 8:30 AM - 4:30 PM

**Education Level**
Master's degree in Health Sciences or related field.

**Career Level**
Requires 4 years of relevant experience, including one year of supervisory experience

**Job Summary**:
Responsible for managing a program within a unit or a department. Implements and manages program activities and facilitates ongoing program development and evaluation. Responsible for the overall quality of program services and responding to evaluation data to make ongoing program improvements. Participates in critical appraisal of research related to assessing the needs of the program. Responsible for managing the program budget and forecasting projected resource needs. Deals with stakeholders and participants on a provincial and national basis. Responsible for the delivery of course content and evaluation of students in the related undergraduate program.

**Purpose and Key Functions**:

- Analyzes current program operations and identifies areas for process improvement and develops implementation plans.
- Develops and implements knowledge transfer strategies and writes a variety of communication and information dissemination documents and correspondence such as newsletters, bulletins, and reports.
- Proofreads and edits dissemination materials and data.
- Designs search strategies and conducts literature searches by performing keyword driven searches of electronic databases and manual searches of key journals. Critically appraises published research according to evidence-based principles. Summarizes research findings by authoring research abstracts and sections of manuscripts. Creates poster presentations for national and international conferences.
- Participates in research and scholarly activities related to assessing the needs and conducting evaluations of the program through data collection, critical appraisal and statistical analysis, and the dissemination of results to stakeholders and funding agencies.
- Maintains and updates the program’s website content and contact management database. Tracks and monitors program participation rates.
- Maintains a literature and bibliographic database for internal retrieval and external requests.
- Stays abreast of new research, methodology and critical appraisal techniques, and software releases for data analysis software. Attends training sessions and collaborates with database consultants. Requests information and initiate inquiries with national organizations and stakeholders.
- Acts as a liaison between stakeholders locally, provincially and nationally by coordinating the activities of an advisory board or steering committee.
- Coordinates and facilitates workshops and organizes strategic planning sessions.
- Negotiates external services with suppliers and contractors by obtaining and collecting quotes from multiple suppliers, and then negotiates for the best combination of price and timeline.
- Manages budget to ensure cost for program is on track, adjusts budget forecasts to accommodate unforeseen expenses.
- Develops project budgets by summarizing financial reports and monitors expenditures while meeting requirements that may be defined by funding agency or program sponsor.
- Ensures ethical conduct of program activities and the confidentiality of program participants. Adapts to

changes in funding availability or changing stipulation of granting agency or funder.
- Teach one 3-unit course per year including preparing and delivering lectures, leading classroom (in-class or online) discussions and working with student groups.
- Assess student progress in related course by creating, administering and grading tests and exams, as well as developing and grading assignments.

**Supervision**:

- Organizes and provides training and orientation to new program staff.
- Supervises and directs the activities of 1 to 4 program personnel.
- May assign work to external consultants and temporary staff.

**How To Apply**

**Hybrid Work Language**

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

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