General Administrative Assistant Ii

3 weeks ago

Toronto, Canada University Health Network Full time

JOB POSTING # 916173

Position:
** GENERAL ADMINISTRATIVE ASSISTANT II**
Site: Toronto Rehab Institute, Lyndhurst Centre & University Centre

Department: KITE Innovations and Rehab Clinic

Reports to: Manager, KITE Innovations and Rehab Clinic

Salary Range: $23.28 - $29.10 per hour

Hours: 37.5 hours per week

Status: Permanent Full Time

**University Health Network (UHN)** is looking for an experienced professional to fill the key role of General Administrative Assistant II** **in our KITE Rehab and Innovation Clinic.

**_ Transforming lives and communities through excellence in care, discovery and learning._**

The University Health Network, where _“above all else the needs of patients come first”_, encompasses **Toronto Rehabilitation Institute, Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre and the Michener Institute of Education at UHN**. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of _“Transforming lives and communities through excellence in care, discovery and learning”_, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

The **Toronto Rehabilitation Institute,** a leader in adult rehabilitation and complex continuing care, is Canada’s largest adult rehabilitation hospital. Bringing together innovative patient care, groundbreaking research and diverse education to help people overcome or recover from disabling injury, illness or age-related conditions Toronto Rehab is located at four sites: University Centre (550 University Ave.), Lyndhurst Hospital and Toronto Rehab’s Cardiac and Stroke Centre (Rumsey Road) and the Bickle Centre (Dunn Ave).. Find out about our purpose, values and principles here.

QUALIFICATIONS:

- Completion of a post-secondary office administration program; Community College; Medical Office Administration/Office Management Diploma preferred
- Experience working in a health care environment an asset
- Strong organizational skills and ability to prioritize workload in a fast paced, multiple tasked and stimulating environment
- Excellent oral and written communication in the English language
- Strong customer service skills and interpersonal skills
- Ability to function well independently as part of an interdisciplinary team in a professional manner
- Previous on-the-job computer/word-processing, database and spreadsheet software experience; experience in a Microsoft Office environment preferred
- Experience with Electronic Patient Registration and EPIC patient scheduling software is preferred
- Demonstrated ability to maintain confidentiality
- Detail oriented, dependable, mature and flexible, with initiative and capacity to handle a complexity of tasks simultaneously
- Excellent attendance history

KEY RESPONSIBILITIES:

- Provide administrative support to the Clinic Manager and the clinic team members
- Schedule, coordinate and track patient appointments including compiling documentation, entering demographic information into database system, booking appointments, coordinating internal consultations and diagnostic testing
- Enter payroll for clinic staff
- Invoicing and billing paying patients and third part agencies
- Coordinating financial transactions related to research cost recovery
- Coordinate office activities including room assignments, physician, coordinate team meetings and staff schedules
- Reception duties including: greeting patients; maintaining patient health records and office records; routing all incoming phone calls, faxes and mail
- Typing and documentation (i.e., correspondence; forms; education materials; minutes of meetings)
- Book and coordinate interpreters and other requests as needed
- Collect/compile patient, clinicians’ and invoicing statistics as needed; data entry; manage program specific data bases
- Communicate effectively with clients, team members and internal and external stakeholders
- Respond to a variety of inquiries from within Toronto Rehab and liaise with external agencies and referral sources
- Monitoring and purchasing supplies using the UHN purchasing platform
- Provide vacation coverage and support to the other Admin Assistant in clinic
- Other duties as requested by the Manager
- Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

**Posted Date**: March 16, 2023 **Closing Date**: until hired

For current UHN employees, only those who have successfully completed their probationary period, have a good employee record along with satisfactory attendance in acc

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