Administrative Assistant Ii, Psychosocial Oncology
3 weeks ago
**Job Posting # 915393**
Position: ADMINISTRATIVE ASSISTANT II - Psychosocial Oncology
Site: PRINCESS MARGARET CANCER CENTRE
Department: DEPARTMENT OF SUPPORTIVE CARE
Reports to: MANAGER, DEPARTMENT OF SUPPORTIVE CARE
**Salary**: $23.04 - $28.81 per hour
HOURS PER WEEK: 37.5
Status: Temporary Full-Time (12 months maternity leave)
**University Health Network (UHN)** is looking for an experienced professional to fill the key role of **Medical Administrative Assistant II **in the division of Psychosocial Oncology within the Department of Supportive Care.
**_ Transforming lives and communities through excellence in care, discovery and learning._**
The University Health Network, where _“above all else the needs of patients come first”_, encompasses **Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN**. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of _“Transforming lives and communities through excellence in care, discovery and learning”_, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.
The Department of Supportive Care (DSC) consists of three divisions - Psychosocial Oncology, Cancer Rehab & Survivorship, and Palliative Care. This role is to support the Psychosocial Oncology program.
**POSITION**:
The **Administrative Assistant II** will work closely within a multidisciplinary team to support patients requiring psychosocial care. This role will primarily support 2-4 psychiatrists with their clinical scheduling needs as well as support administrative tasks such as faxing prescriptions, drafting letters, liaising with other team members in the Department of Supportive Care and across the University Health Network. The Administrative Assistant II will work within a team with other administrative assistants to work collaboratively to problems, provide coverage for each other and facilitate patient care.
The **ADMINISTRATIVE ASSISTANT II** exercises considerable judgment/independence and utilizes knowledge of medical terminology/moderately advanced functions to provide primary administrative support of psychosocial oncology staff, including: acting in a moderately independent manner to maintain several electronic calendars including entering patient appointment information into multiple databases for tracking purposes; utilizing considerable independence to coordinate and organize external community referrals ; utilizing knowledge of medical terminology and moderately advanced functions to provide word processing services to facilitate the production of moderately complex documents; organizing, modifying, and maintaining confidential electronic file retrieval methods, systems and/or formats; arranging small to mid-size formal and informal meetings/events; ensuring efficient operation of the office, within scope of authority; performing other related clerical support activities; performing cross-functional duties, as assigned or requested; performing other duties consistent with the job classification, as required.
**QUALIFICATIONS**:
- Completion of a medical terminology course
- Completion of Grade XII or recognized equivalent
- Completion of a recognized post-secondary medical office administration program at the diploma level or equivalent
- Three (3) years related medical administrative support experience
- Previous on-the-job word-processing, database and spreadsheet software experience; experience in a Microsoft Office environment
- MS Teams experience an asset
- Experience with electronic scheduling tools
- Excellent organizational, time management, and prioritization skills
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service
- Excellent knowledge of health care, organizational/office practices, procedures and standards
- Demonstrated ability to work in a team environment and collaborate as an active participant with others in assisting with the delivery of care to patients
- Ability to maintain and protect patient confidentiality
- Ability to produce high quality, reliable work in accordance with Hospital standards
- Ability to work well under pressure
- Ability to use good judgment in assessing difficult situations
- Experience working in a health care environment an asset
- Experience working in a teaching hospital environment an asset
- Second language an asset
Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Huma
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