Service Appointment Coordinator
3 weeks ago
The service appointment coordinator plays a key role in Regina Motor Products’ service department. This entry level position’s main responsibilities include answering service phone calls, making outbound service calls, booking service appointments based on shop capacities, checking for recalls and offering recommended services, while providing a great customer experience.
Skills And Abilities
Essential Skills
- Oral communication
- Written communication
- Working with others
- Problem solving
- Critical thinking
- Computer use
- Continuous learning
Additional Skills
- filing
- Data entry
- typing
Specific Skills
- Schedule and confirm appointments
- Record and relay information
- Operate switchboard or telephone system
- Answer, screen, and forward telephone calls
Work Conditions and Physical Capabilities
- Fast-paced environment
- Work under pressure
Business Equipment and Computer Applications
- Windows
- Word processing software
- Electronic mail
- Electronic scheduler
- General office equipment
**Job Types**: Full-time, Permanent
**Salary**: From $17.00 per hour
**Benefits**:
- Dental care
- Disability insurance
- Life insurance
Schedule:
- 8 hour shift
Work Location: One location
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