Business Transformation Consultant

17 hours ago

Toronto, Canada Ministry of Public and Business Service Delivery and Procurement Full time

Are you looking for a challenging and high-paced opportunity to leverage your knowledge in people development using a competency-based model? Do you have a track record of high performance in program implementation and change management?

The Workforce Optimization Unit within IT Source is seeking a Business Transformation Consultant to provide project leadership and coordination for the research, design, development, implementation and delivery of policies, programs, processes, procedures and products to support and promote the objectives of the IT Source Branch. An integral component of this job is to strengthen the competencies of the branch's diverse workforce in alignment with the overall strategic direction of the Information and Information Technology (I&IT) community and related business areas across the Ontario Public Service (OPS).

Note: This position is located at 33 King Street West Oshawa and/or 222 Jarvis Street, Toronto; however, alternate work arrangements including flexible hours, hybrid remote work, and compressed work week may be available
**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's **Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.
**What can I expect to do in this role?**: In this role you will:

- Contribute to the development and implementation of the branch learning strategy and policy framework for employee and management development.
- Lead the design and delivery of the learning approach for the implementation and rollout of learning solutions and resources to various stakeholders and user groups.
- Develop, build and coordinate linkages, networks and relationships between the unit and clients, stakeholders and service providers.
- Contribute to the development and establishment of a program performance management framework and performance evaluation, measurement and reporting systems and business processes.
- Provide project leadership and management for the development and implementation of branch learning and development programs/policies and related procedures, processes, systems and tools.

**How do I qualify?**:
**Technical Skills**:

- You have knowledge of I&IT business concepts, principles and emerging trends in the I&IT business environment.
- You have knowledge of learning and development program/policy theory, principles, business practices, methods and tools to provide project leadership for the design and development of branch learning and development program solutions.
- You have an ability to acquire knowledge of the ministry/branch mandate, legislative authority, objectives, operations, programs and services to provide expert consultation services to program/senior management and executives and to address evolving, complex and/or diverse needs, impacts and risks.
- You have knowledge of emerging trends in learning and development program models and methods to ensure that branch programs, policies and products are delivered through the use of leading-edge technology and business practices.

**Project Management Skills**:

- You have knowledge of project management principles and methods including planning, resource and budget scheduling and project control to lead/manage program/policy development projects.

**Specialized Skills**:

- You can develop learning and development policy and program options and recommendations.
- You have knowledge of performance management principles and methods, key performance indicators, qualitative and quantitative measurement and risk assessment to develop and implement indicators to evaluate effectiveness and results of branch policies, programs and strategies and to recommend improvements.
- You have an ability to assess client's business environment and advise on strategies, programs, policies, methods to ensure staff skill/competency capacity to meet branch business objectives and effectively deliver branch service offerings.
- You have knowledge of learning principles, methods and techniques, and presentation skills to develop and implement learning programs/materials, and to coordinate and/or deliver learning programs.
- You have knowledge of change management principles, methods and techniques to develop change management plans and implement learning programs/materials to maximize employee engagement.

**Interpersonal, Influencing and Communications Skills**:

- You have relationship managemen

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