Food and Beverage Server
3 months ago
Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: No degree, certificate or diploma
- Experience: 7 months to less than 1 year
**Work setting**:
- Hotel, motel, resort
**Tasks**:
- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Prepare and serve specialty food at customers' tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Order and maintain inventory of wines and wine glassware
- Perform sensory evaluation of wines
- Serve food and beverages
- Supervise other servers and bussing staff
- Take orders and relay to kitchen and bar staff
- Train staff
- Assist clients/guests with special needs
- Provide customer service
**Computer and technology knowledge**:
- Point of sale system
**Security and safety**:
- Criminal record check
**Work conditions and physical capabilities**:
- Bending, crouching, kneeling
- Fast-paced environment
- Standing for extended periods
**Weight handling**:
- Up to 23 kg (50 lbs)
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- Gratuities
**Long term benefits**:
- Life insurance
- Other benefits
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:
- Learning/training paid by employer
- Team building opportunities
- Parking available
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