Canadian Accreditation, Functional Lead Quebec All

4 weeks ago

Ottawa, Canada Accreditation Canada Full time

**Terms**:Full-time permanent

**Salary**:Commensurate with experience

**Location**:Ottawa, Hybrid Work ModelDo you believe that everyone should have access to safe, high-quality care and that health is more than healthcare? If your answer is yes, we would like to invite you to join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”. During this journey HSO lives by its values of trust, inclusion, collaboration, innovation and learning, every single day
- Accreditation Canada (AC) is searching for a client engagement minded professional who shares our passion for achieving quality health services for all. In Canada and around the world, we are building a bold and bright future for our enterprise and our clients. If you are looking for a challenge and seeking to be part of something larger than yourself, this position could be for you.
- As the Functional Lead in all Quebec sectors, you will provide strategic oversight across all QC verticals, by addressing operational challenges and being a change management catalyst to ensure programs are delivered efficiently. You will also be responsible for the development and delivery of business plans, ensuring a deep understanding of client’s needs and a firm grasp on the landscape of the assigned health or jurisdictional sectors. We are taking our client’s quality improvement journey beyond just the on-site survey by developing a variety of assessment services and methodologies and providing a variety of audit tools through our IT platform. Be a change management catalyst across CA team

***

**Let’s break it down. Your responsibilities include**:

- Channeling our efforts and organizing our undertakings. We need you to
- Coaching. You’ll build meaningful relationships with new clients and strengthen existing ones, as you support them in their accreditation journey.
- Leading and enabling your team in the delivery of services to our clients.
- Responsible for developing and monitoring a business plan for market growth in specific sector.
- Staying on top of emerging trends, deepening corporate
- Contributing to sales and marketing strategies, supported by the market development team, to ensure sustainability and growth of the unit.
- Quality and standard interpretation.
- Internal collaboration. You won’t be in this alone. The HSO team is our - and your - greatest asset. Lean on our team’s goldmine of talent and expertise to strengthen you in your role.
- Contributing positively to the culture of our workplace by staying positive, engaged in the work you do and energized by the difference you’re making.
- Have oversight of the architecture and negotiation of customized accreditation plans, including education needs, activation services, survey preparation and ongoing support.
- Always keeping the patient in mind. Your rigorous review of survey reports and subsequent client feedback is relied upon to strengthen the future of their healthcare services.
- Being a flexible team player. At times, you’ll take off your client services hat and switch gears to support the team wherever it is needed most.

**Key Skill Sets**
- 5+ years of progressive and varied experience in client services and business development within the field of healthcare.
- Master’s degree in a related field, such as Healthcare or Business Administration
- Project Management experience.
- Change Management Experience
- Knowledge of the health care environment.
- Tried and tested assessment, analytical, and critical-thinking skills.
- Outstanding interpersonal skills. This is key. You’ll be interacting daily with our

**You’ll stand out if you...**
- Are a healthcare professional.
- Bilingual in English and French.
- People management experience.
- Are familiar with our
- Are available for travel.
- Are not intimidated by research.

Have what we’re looking for? We’d love to hear from you

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