Client Service Representative
3 months ago
**Overview**
Here we grow again
West Brant Animal Hospital, located in Brantford Ontario We are a dedicated team of passionate health care workers who are here to support pet owners and help their animals live long, healthy and happy lives.
We are currently seeking a confident, positive and personable, established veterinary receptionist to complement our team of compassionate professionals who aim to provide high-quality veterinary care.. Our CSRs are vital members of our hospital team, working closely with and supporting our Veterinary Assistants, Veterinary Technicians, and Veterinarians by providing excellent client services and maintaining a smooth and efficient flow of clients and patients through the veterinary hospital.
**Responsibilities**
Greeting clients
Admitting patients for appointments.
Computer Knowledge
Billing out clients.
Answering phones, phone etiquette, booking appointments and dealing with client inquiries.
Helping to advise clients on seasonal treatments, spays and neuters etc.
Cleaning duties and general upkeep of clinic including laundry, windows, dusting and sanitizing, vacuuming and mopping floors.
Unpacking daily orders and restocking clinic shelves with product and medical supplies.
**Experience**
- Veterinary Clinic 1 year(preferred)
- Customer Service 1 year
- Experience with Avimark Veterinary Software is an asset.
We offer many workplace benefits some of which are:
Professional development opportunities
Continuing Education Allowance
Uniform Allowance
Our expectations are that our entire team deliver friendly, courteous, knowledgeable and safe service to our clients and their pets.
We thank all interested applicants, however, only those under consideration will be contacted.
**Job Types**: Full-time, Permanent
Pay: From $17.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
**Experience**:
- Customer service: 1 year (required)
- Veterinary Clinic: 1 year (preferred)
- Avimark: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
**Job Types**: Full-time, Permanent
Pay: $17.00-$20.00 per hour
Expected hours: 32 - 40 per week
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- Vet Office: 1 year (required)
- receptionist: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
Expected start date: 2024-09-23
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