Casual Library Clerk

**Casual Library Clerk**

**(Job ID# 2023.150C)**

Department: Georgina Public Library

Division: Library

Location: All branches

Status: Casual (on call/as needed) including days, evenings and weekends

Start date: ASAP

Number of Positions: 2

**Wage/Salary**: $16.77 per hour

Date Posted: October 24, 2023

Date Closing: November 7, 2023

**JOB DESCRIPTION AND SKILL/KNOWLEDGE REQUIREMENTS**:
**Please see attached Job Descriptions #13**

**Come work with us**

Employment with Georgina Public Library offers an opportunity to make a positive difference in our community. We are a progressive, forward-thinking organization focused on continuous improvement, innovation and providing exceptional customer service. We offer a collaborative team environment and an excellent place to take charge of your career.

**Position Purpose**:To provide courteous and efficient service to the general public in a variety of library routines. **_For full details, please see attached job description._**

**Minimum Qualifications**:
For full details, please see attached job description.

**How to apply**:
**Committed to diversity and a barrier-free environment**:
**JOB DESCRIPTION**

**Job Title**:Casual Library Clerk **Job No.**:LU13

**Department**:Library Services-178** Division**:
**Date**:Created: March 2023 **Job Grade**:2

**PRIMARY FUNCTION**:
To provide courteous and efficient service to the general public in a variety of library routines.

**SUPERVISION RECEIVED**:Manager, Library Customer Experience or designate.

**DIRECTION RECEIVED**:Receives on-the-job guidance, advice/direction and assistance from the Circulation Coordinator

**DIRECTION EXERCISED**:May provide occasional guidance, training/assistance to students and volunteers.

**WORKING PROCEDURES**:
Performs circulation duties including: checking materials in and out; placing reserves on materials; renewing/updating and/or processing new memberships; providing members with information about programs, services, resources and policies; extending loan renewals; answering circulation desk inquiries in person and by telephone/fax; resolving issues on patron records, tallying shift statistics; balancing cash; collecting fees; typing and photocopying.

Assists patrons with access to library public computers, online catalogue and reference/readers advisory databases, and basic troubleshooting of computer issues.

Maintains and manages holds: prints reports as required; searches for material; routes as required; prepares for holds pick up and notifies patrons by phone as necessary.

Performs building security duties including: ensuring alarm system is armed/disarmed properly; that exterior and office/meeting room doors are locked; automatic door openers on/off as appropriate; and maintains familiarity with emergency procedures and contacts.

Closes the library according to procedures, including: closing Interac/credit card; tallying cash; tallying shift statistics; ensuring work and public spaces are tidy; turning off computers/ equipment as necessary; ensuring courier bins and Town pouch are properly labelled and prepared for transfer; ensuring student staff have completed their closing procedures (shelving, tidying etc.); ensuring all washrooms are vacant and in good order; notifying patrons of closing; locking external doors; turning off automated door openers and open sign; and arming security system.

Ensures students are performing shelf-reading, shelving and other duties as assigned in an accurate and efficient manner.

Performs collection maintenance, ensuring that material requiring repair is placed on the repair shelf and is properly tracked in the circulation system; may perform repairs as required and as per established procedures (including minor book repairs, replacing CD/DVD cases, spine labels, cleaning/buffing DVDs, etc.) under the direct supervision of a unionized/regular/permanent staff member; accepts book material donations from the public according to policy.

Actively promotes library programs, resources and e-Resources including providing instruction on access and function of databases; promoting benefits of library membership; engaging readers in conversations about books/programs/services; recommending books; endorsing community and library programs; and participating in creating library displays.

Provides Municipal and Regional services to the public, for example: Town/Regional guides; parking passes; sale of recycling bins; YRT passes etc.

Assists patrons with the use of equipment including self-check machines, eBooks, photocopier, and provides basic troubleshooting of public computers and network connections etc. Assists patrons with remote access of library resources, documents issues and reports to eServices staff/manager.

Reads shelves, shelves material, tidies shelves and checks shelves for missing, on-hold and overdue materials.

Provides program support by collecting information required for program registrations as per procedures