Manager, Distribution Control

2 weeks ago

Halifax, Canada Nova Scotia Power Inc. Full time

**Job Title**: Manager, Distribution Control
**Company, Department**: Nova Scotia Power, Control Centre Operations
**Location**: Ragged Lake, NS - Hybrid
**Type of Employment**: Regular, Full Time

**Closing Date**: August 20, 2023
**Reference Number**: 11645

At Nova Scotia Power, we’re committed to providing safe, reliable electricity so that our customers and communities can thrive. We work across the province, from Yarmouth to Wreck Cove, to prevent power outages and to strengthen our electrical system—for today, and for the future.

As a subsidiary of Emera Inc, we provide 95% of the generation, transmission and distribution of electrical power to approximately 540,000 residential, commercial and industrial customers. Our company is focused on new technologies to enhance customer service and reliability, reduce emissions, and add renewable energy.

We are proud to live and work in Nova Scotia. It’s why we work to understand how we can give back meaningfully, support local organizations and work collaboratively to enhance the communities we call home.

We believe that every unique perspective should be valued and that everyone should have a sense of safety and belonging—at work, and in our communities. Leveraging the thoughts of a diverse workforce helps us to be innovative and provide the best service to our customers.

We are currently looking for a** Manager, Distribution Control** to join our Control Centre management team in a permanent position. Reporting to the Director, Control Centre Operations, The Distribution Control Centre Manger is responsible for the safe and secure operation of the NSPI electric power system. As a member of the Control Centre management team, you are accountable to deliver effective leadership to the Distribution Control Centre System Operators and Outage Dispatchers and support the development and execution of departmental business plans and budgets.

***

**As Manager, Distribution Control you will**:

- Ensure that Control Centre operating processes and procedures promote reliable and secure system operation and are effectively executed by operations personnel.
- Ensure compliance with Standard Operating Procedures by conducting operational performance reviews, participating in the update of existing procedures and ensuring new/revised procedures are effectively implemented.
- Liaise with other business units, including the Distribution Engineering, Protection & Control, Telecommunications and Operational Technology Teams to support Distribution Control Centre Operations.
- Support the Emergency Operations Centre by managing the 911 Support program.
- You will manage a staffing profile to ensure qualified operating personnel are available through effective succession planning and apprenticeship training. As well, you will develop and sustain the necessary training programs for the development of operations personnel to meet both competency and regulatory compliance objectives.
- You will be required to provide oversight and direction to the response to operational contingencies both during and outside of normal working hours.

You will ensure that your assigned responsibilities under the Control Centre Operations safety program are implemented, and the required level of compliance/participation is achieved amongst Control Centre operating personnel. As well you will be responsible for your personal safety and that of co-workers by observing and ensuring compliance with all Occupational Health and Safety Rules and Regulations. You will be accountable for environmental performance as it relates to the environmental management system processes and initiatives.

You will maintain constructive working relationships with technical and management personnel to ensure effective business and operational process execution.

**What skills will make you successful?**

You recognize yourself in most of the following competencies, and where possible possess the skills and experience listed below:

- A minimum of 5-7 years in a supervisory/management/leadership role is required.
- You must possess excellent leadership, management, communication, organizational, and motivational skills to be able to work effectively as a leader in Control Centre Operations.
- You possess strong oral and written communication skills and a strong customer service ethic.
- You possess good interpersonal skills and are able to function effectively in a team environment.
- You must demonstrate your commitment to personal development.
- You must be available for after-hour consultation and emergency power restoration work.

**Why join our team?**
- **Flexibility**: Hybrid work model with flexible remote workdays.
- **Health & Wellbeing**: A comprehensive benefits plan, 24/7 access to virtual health care services for your and your family through Dialogue, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
- **Grow Your Career**: Opportunities to advance within a

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