Specialist Solution Management

6 months ago

Toronto, Canada Canadian National Railway Full time

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

**Job Summary**

The Cloud Automation Specialist is an experienced cloud engineer responsible to define and set the monitoring and automation requirements needed to properly support CN’s cloud operation.

The incumbent is to ensures that monitoring tools and automation requirement, including AI Ops, IaC, CI/CD and DevSecOps governance and practices, are delivered for the cloud and platform for a successful operationalization.

**Main Responsibilities**

**Cloud Operation Excellence**
- Define, documents, communicate, and enforce monitoring, observability and automation guidelines, standards and best practices.
- Participate to all initiatives related to monitoring, automation, optimization, efficiency, capacity planning, emergency response, change management and process improvements.
- Contribute to the AI Ops roadmap
- Manage capacity performance and support FinOps right sizing effort
- Monitor and maintain system availability and performance.
- Contribute to defining, designing and implementing suitable monitoring and automated processes to optimise the day-to-day support activities.
- Review root cause analysis documents and ensure actions taken to reduce future occurrences with proper monitoring and automation.

**Architecture and Project Partnering**
- Be an active member of the Cloud CoE representing Operation
- Educating teams on latest observability, monitoring and automation technologies
- Help define and set the monitoring and automation practice that meets the operation requirements
- Work with Cloud integration project to capture key operation support requirements and ensure their implementation and adoption

**Requirements**:

- GCP certifications
- Minimum 5 years overall IT work experience
- At least 2years of experience in the field of cloud computing and monitoring operation with hands-on experience with Infrastructure as code technology such as Terraform and Ansible
- Experience in AI and Machine Learning is an asset
- Hands-on experience with CI/CD technology such as Azure DevOps and Git
- FinOps and Cloud cost control experience is an asset
- Troubleshooting and analytical

**About CN**

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

  • Risk Management Specialist

    2 weeks ago

    Toronto, Ontario, Canada TES The Employment Solution Full time

    Construction Project Risk Management Specialist Job DescriptionTES The Employment Solution is seeking a highly experienced Construction Project Risk Management Specialist to join our team in North York, ON.Job Summary:We are looking for a seasoned risk management professional with expertise in civil infrastructure and construction project environments. As a...

  • Solutions Specialist

    5 months ago

    Toronto, Canada CDW Full time

    **Who we are**: CDW is a leading technology solutions provider to business, government, education and healthcare organizations in Canada, the United States, and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products...

  • Talent Management Solutions Specialist

    3 weeks ago

    Toronto, Ontario, Canada Indigo Full time

    At Indigo, we are committed to creating a dynamic and enriching culture that inspires creativity and innovation every day.The Talent Management Solutions Specialist plays a vital role in enhancing the overall employee experience through continuous improvements, program enhancements, and the proposal of new initiatives.This role supports key learning and...

  • Customer Solutions Specialist

    3 weeks ago

    Toronto, Ontario, Canada ServiceTitan Full time

    About the RoleWe are seeking a Customer Solutions Specialist to join our team at ServiceTitan. As a Customer Solutions Specialist, you will be responsible for providing world-class customer experiences to our clients.Key Responsibilities:Manage customer inquiries and issues via live chat, phone, and email channels.Find creative solutions for customer issues...

  • Wealth Management Specialist

    2 weeks ago

    Toronto, Ontario, Canada Optimize Wealth Management Full time

    Optimize Wealth Management is a premier wealth management company based in Toronto, ON. We provide personalized financial solutions and advice to our clients, including financial planning, portfolio management, tax preparation, debt management, and estate planning.The core of our approach is to match clients' financial and life goals with personalized...

  • Cybersecurity Solutions Specialist

    2 weeks ago

    Toronto, Ontario, Canada QNX Software Systems Full time

    At BlackBerry, we're seeking a highly skilled Cybersecurity Solutions Specialist to join our team. As a key member of our Technical Marketing Group, you will play a crucial role in delivering technical validation of our products and solutions.The ideal candidate will have 3-5 years of experience in technical marketing, with a strong background in...

  • Solution Specialist

    6 months ago

    Toronto, Canada CDW Full time

    The Solution Specialist proactively drives revenue and profit in the assigned sales segment and/or region specific to a dedicated brand and product sets. This role works directly with CDW Account Managers, sales leadership, and partners on white space opportunities. The Solution Specialist brings together knowledge of quotes, bid opportunities, and the...

  • Clinical Solutions Specialist

    2 weeks ago

    Toronto, Ontario, Canada Innomar Strategies Full time

    Clinical Solutions SpecialistWe are seeking a highly skilled Clinical Solutions Specialist to join our team at Innomar Strategies. This is a full-time opportunity that requires strong communication and interpersonal skills, as well as the ability to manage multiple tasks and priorities.About the RoleAs a Clinical Solutions Specialist, you will be responsible...

  • Microsoft Solutions Specialist

    3 months ago

    Toronto, Canada SHI Full time

    Job SummaryThe Microsoft Solutions Specialist is the subject matter expert for SHI's Microsoft customers. The Microsoft Solutions Specialist identifies customer needs and requirements and recommends appropriate solutions for Microsoft products. Therefore, we look to expand our Microsoft Solutions te

  • Business Solutions Specialist

    2 weeks ago

    Toronto, Ontario, Canada Maarut Inc Full time

    About Maarut IncMaarut Inc is a leading provider of innovative solutions, and we're currently seeking a highly skilled Business Solutions Specialist to join our team.Job SummaryWe're looking for a talented professional with strong experience in system analysis, requirements definition, prototyping, and feasibility studies. As a Business Solutions Specialist,...

  • Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada VTech IT Solution Full time

    The role of Technical Support Specialist is a dynamic and challenging position at VTech IT Solution. As a critical member of our IT team, you will provide expert technical support to users, ensuring seamless execution of business operations.Key Responsibilities:Respond to user inquiries and troubleshoot technical issues with computer systems and...

  • Specialist Solution Management

    6 months ago

    Toronto, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...

  • Technical Solutions Specialist

    2 weeks ago

    Toronto, Ontario, Canada Firmex Full time

    About FirmexFirmex is a leading provider of cloud-based data rooms and virtual data rooms. Our innovative solutions help organizations streamline their document management processes, improve collaboration, and increase productivity.Job SummaryWe are seeking a highly skilled Technical Solutions Specialist to join our award-winning customer support team. As a...

  • Salesforce Solution Specialist

    2 months ago

    Toronto, Canada The Salvation Army Canada and Bermuda Full time

    **Solution Specialist, Salesforce** **Location: Remote** **Division: Information Technology, CRM** **About The Salvation Army** For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as...

  • Senior Technology Solutions Specialist

    3 weeks ago

    Toronto, Ontario, Canada undisclosed Full time

    Job Description:Mackenzie Investments, a leading diversified wealth and asset management company, seeks a skilled Senior Technology Solutions Specialist to join its team. The ideal candidate will have experience in data systems analysis and data warehouse design, with strong SQL skills and effective planning and organizational abilities.The Senior Technology...

  • Salesforce Innovation Specialist

    4 weeks ago

    Toronto, Ontario, Canada IG Wealth Management Full time

    About the Role:We are seeking a highly skilled Salesforce Innovation Specialist to join our team at IG Wealth Management. As a Salesforce Innovation Specialist, you will be responsible for developing customized solutions within the Salesforce platform, driving business growth, and delivering exceptional results.Responsibilities:Innovation Catalyst: Develop...

  • ITOM Solutions Specialist

    2 weeks ago

    Toronto, Ontario, Canada Maarut Inc Full time

    We are seeking an ITOM Solutions Specialist to join Maarut Inc, a leading technology firm.About UsAt Maarut Inc, we pride ourselves on delivering innovative solutions that exceed our customers' expectations. As an ITOM Solutions Specialist, you will be part of a dynamic team that works closely with clients to understand their business needs and develop...

  • Digital Solutions Specialist

    3 weeks ago

    Toronto, Ontario, Canada Reliance Home Comfort Full time

    Digital Solutions SpecialistWe're looking for a skilled Digital Solutions Specialist to join our team at Reliance Home Comfort. As a key member of our team, you'll play a vital role in delivering exceptional digital experiences for our customers.Key Responsibilities:Develop and implement digital solutions to enhance customer engagement and...

  • Technical Support Specialist

    3 weeks ago

    Toronto, Ontario, Canada VTech IT Solution Full time

    We are seeking a skilled Technical Support Specialist to join our team at VTech IT Solution. The ideal candidate will have experience in providing technical support and have a strong understanding of computer systems and networks.Key Responsibilities:Respond to users experiencing difficulties with computer systems and networks.Consult user guides, technical...

  • Strategic Communications Specialist for Medical Clinic Programs

    3 weeks ago

    Toronto, Ontario, Canada ADVANCE ENDOSCOPY AND SPECIALIST CENTRE Full time

    Job Description:We are seeking a highly skilled Strategic Communications Specialist to join our team at Advance Endoscopy and Specialist Centre. This role will play a crucial part in implementing effective communication strategies for our medical clinic programs.About the Role:Evaluate and develop public written materials for our clinicsProduce educational...