Salesforce Solution Specialist

3 months ago

Toronto, Canada The Salvation Army Canada and Bermuda Full time

**Solution Specialist, Salesforce**

**Location: Remote**

**Division: Information Technology, CRM**

**About The Salvation Army**

For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. We continually adapt to meet emerging needs.

These are exciting times at The Salvation Army as we launch a significant digital and business transformation. We are in the midst of revolutionizing our core capabilities to maximize service and mission outcomes. This will include an integrated platform for relationship and people management, learning, intranet and data warehouse. In order to achieve all this, we are now recruiting for a strong, experienced Salesforce Solutions Specialist to join our CRM team.

The Salesforce Solutions Specialist leads the development, communication, and deployment of the Salesforce solution's architecture, including integration, security, and customization. They Influence and drive the strategic direction, enablement, and adoption of CRM capabilities across The Salvation Army.

**What you will do in this role**:

- **Strategy and Planning**:

- Act as a Salesforce expert, driving platform capabilities and contribute to platform strategies.
- Collaborate with CRM leadership and integrated teams to address solution requirements.
- **Solution Delivery**:

- Lead cloud-based solution development and align implementation with architectural blueprints.
- Ensure project deliverables are on time, within budget, and meet business and technical needs.
- Translate business requirements into technical designs and ensure system accuracy.
- **Organization Capability Building**:

- Lead the development and communication of architecture for specific solutions.
- Influence strategic capabilities and promote platform adoption across the organization.
- Maintain architectural blueprints and guide architectural decisions.
- **Governance**:

- Ensure IT projects align with architectural standards and manage design risks.
- Provide Salesforce expertise, guiding solution implementation and ensuring compliance.
- Review and approve technical designs, promoting system reuse and optimization.

**What you bring to the table**:

- A university degree in business administration, computer science or approved equivalent combination of education and experience.
- Salesforce Certifications preferred
- 5-7 years with Salesforce solutions, including large-scale implementations
- 5 years in a solution/technical architect role within complex organizations.
- Expertise in architecture and Salesforce best practices, with experience in digital transformation initiatives.
- Exceptional communication, negotiation, and organizational skills.
- Ability to align enterprise direction with business needs, build consensus, and influence key stakeholders.
- Non-profit experience is a plus.

**What We Promise**
- Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & Bermuda
- Work from home and flexible hours
- Continuous learning and growth through challenging work
- The chance to be part of a leading digital and business transformation for over 100,000 employees and volunteers
- An opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organization
- We live our Core Values as a faith & values-based organization, we hire and serve people of all backgrounds, faiths, and traditions - there’s a place for everyone to belong here.

**Compensation**

**How We Hire**

We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.

  • Salesforce Solutions Specialist

    15 hours ago

    Toronto, Ontario, Canada SkyVenn Full time

    Unlock Your Potential as a Salesforce ConsultantAre you passionate about helping businesses succeed? Do you want to leverage the latest technology to drive customer success?About the Role:We're seeking an experienced Salesforce consultant to join our team at SkyVenn. As a Salesforce solutions specialist, you will work closely with customers to understand...

  • Salesforce Business Development Manager Ottawa

    4 weeks ago

    Old Toronto, Canada Salesforce Full time

    Unlock New Growth Opportunities in OttawaSalesforce is seeking a highly motivated Account Executive to join our team in Ottawa, Ontario. As an Account Executive, you will be responsible for cultivating and maintaining enduring relationships with Canadian Federal Government agencies and corporations.About the Role:Cultivate and maintain strong relationships...

  • Solution Consultant

    7 months ago

    Toronto, Canada Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Salesforce Specialist

    1 week ago

    Toronto, Canada OFX Full time

    Company Description We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond your...

  • Contract Specialist

    7 months ago

    Toronto, Canada Salesforce Full time

    Job Category Operations Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Salesforce Enterprise Account Manager for Canadian Healthcare

    4 weeks ago

    Old Toronto, Canada Salesforce, Inc. Full time

    Are you a seasoned sales professional looking to drive growth and success in the Canadian healthcare sector?About the RoleWe're seeking an experienced Account Executive to join our team at Salesforce, Inc. in Toronto, Canada. As an Account Executive, you will play a critical role in establishing and nurturing strong relationships with Canadian healthcare...

  • Digital Transformation Specialist

    1 week ago

    Toronto, Ontario, Canada Salesforce Full time

    **About Us**We are Salesforce, the Customer Company, driving innovation in AI, Data, and CRM to transform businesses worldwide.In this role as a Digital Transformation Specialist, you will play a key part in our mission to help companies across every industry unlock new opportunities and connect with customers like never before.

  • Business Growth Specialist

    1 week ago

    Toronto, Ontario, Canada Salesforce Full time

    About UsSalesforce is the Customer Company, inspiring a future of business with AI, Data, and CRM. We lead with our core values, helping companies blaze new trails and connect with customers in a unique way.Job SummaryWe are seeking a highly motivated Business Growth Specialist to join our team. As a Business Growth Specialist, you will drive performance and...

  • Strategic Account Executive

    5 days ago

    Toronto, Canada Salesforce Full time

    **Job Category **:Sales **Job Details**: **About Salesforce** - Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness...

  • Enterprise Account Executive, Agentforce

    1 day ago

    Toronto, Canada Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Salesforce Regional Business Development Manager

    4 weeks ago

    Old Toronto, Canada Salesforce, Inc. Full time

    At Salesforce, we're passionate about empowering our customers to achieve their goals and make a lasting impact. As a highly skilled Account Executive, you'll play a critical role in establishing and nurturing strong relationships with Canadian Federal Government agencies and organizations.About the RoleThis is an exceptional opportunity to leverage your...

  • Small, Medium and Growth Business

    7 months ago

    Toronto, Canada Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Salesforce Sales Cloud Developer

    14 hours ago

    Toronto, Ontario, Canada Equality Street Full time

    About Equality StreetEquality Street is a leading player in the digital marketing technology space, working closely with one of Canada's largest banks and a global market leader. We are dedicated to delivering innovative solutions that drive business growth.Job DescriptionWe are seeking a seasoned Salesforce Sales Cloud Developer - Enterprise Solutions...

  • Credit & Collections Analyst

    7 months ago

    Toronto, Canada Salesforce Full time

    Job Category Finance Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Sales Operations Associate Analyst

    7 months ago

    Toronto, Canada Salesforce Full time

    Job Category Operations Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Engagement Director

    7 months ago

    Toronto, Canada Salesforce Full time

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Salesforce Solution Architect

    4 weeks ago

    Toronto, Canada Infotek Consulting Services Inc. Full time

    Salesforce Functional Architect OpportunityAt Infotek Consulting Services Inc., we are seeking an experienced Salesforce Functional Architect to join our team. This role involves designing and implementing Salesforce solutions that meet business requirements and technical strategies.We are looking for a skilled professional with 10+ years of experience as a...

  • Salesforce Solutions Expert

    2 days ago

    Toronto, Ontario, Canada SkyVenn Full time

    Are you a Salesforce enthusiast with a passion for delivering exceptional customer experiences? We're looking for a highly skilled Salesforce Consultant to join our team at SkyVenn, a fast-growing company with a close partnership with Salesforce.About the RoleWe're seeking an experienced consultant with 2+ years of consulting experience and 3-6 years of...

  • Salesforce Solution Consultant

    5 days ago

    Toronto, Ontario, Canada Lane Four Full time

    Job DescriptionWe are seeking a skilled Salesforce Solution Consultant to join our team at Lane Four in downtown Toronto. As a Salesforce consultant, you will be responsible for delivering solutions that allow high-growth SaaS companies to optimize their sales operations processes at scale through our Salesforce and HubSpot consulting services.

  • Salesforce Solutions Architect

    15 hours ago

    Toronto, Ontario, Canada StudentUniverse Full time

    About the Opportunity:We are seeking a highly motivated and experienced Salesforce Solutions Architect to join our team at StudentUniverse. As a key member of our technology team, you will be responsible for designing and implementing scalable and secure Salesforce solutions that meet the needs of our business.Key Responsibilities:Align business processes...