Operations Support Specialist

6 months ago

Bradford, Canada Aurora Cannabis Full time

**Operational Support Specialist, Aurora River Operations**

This role provides in-person support at our **Bradford facility location **and there are times when it will be necessary to provide support in-person at other locations, including Markham. Although not regularly required, commitments may extend beyond regular office hours to provide support across multiple time zones internationally.

**A Little About Us**

Hi, we’re Aurora Cannabis, and we’re so excited to meet you

We’re a global cannabis company with operations across Europe and North and South America. We’re driven by our passion to help people improve their lives and have a diverse team who bring their best every day, so Aurora can be the cannabis provider of choice for patients and consumers. We love our work, and we especially love our high quality, innovative brands that make up the Aurora family - from Aurora, Aurora Drift, San Rafael ’71, Greybeard and Whistler.

Our people combined with our collective passion for the industry is what makes Aurora a special place to work and defines what we call our “A-Team”. We are a high-performing team of cannabis experts, innovators, and champions, that work, learn and win together. We think BIG, act BOLD and execute with PURPOSE in all that we do, and will stop at nothing to cultivate the ultimate cannabis experience for our community.

**Job Summary**

You’re organized, motivated, and determined. You anticipate needs a mile away and constantly think four steps ahead. You have a positive attitude that can navigate any challenge and you’re not afraid to step outside your comfort zone to help others. You’re a whiz at MS office and enjoy establishing processes, scheduling meetings, and getting things done
- and this is why we have the perfect opportunity for you

We’re searching for an ambitious professional to plant their roots with us as an Operational Support Specialist. In this role, you will support the River Site Leadership team, collaborate with all levels of the organization to improve processes and help our team achieve global success. Sound exciting? Here is a little more

**As an Operational Support Specialist, you will**:

- Set up proper reporting and documentation for department KPI’s and daily targets
- Assist in research, analysis, and preparation of special projects and reports
- Prepare necessary presentation materials for meetings
- Attend meetings, record minutes, and follow up on action items to ensure timely completion
- Formalize timelines and track completion dates on new programs and processes
- Monitor project progress, track milestones, and ensure deliverables are met
- Develop and maintain an efficient filing system for easy retrieval of information
- Participate in the Social Committee through implementing employee engagement activities, including special events
- Arrange facility tour requests, seminars, workshops, and lunch and learns
- Serve as the primary point of contact for internal and external stakeholders on local facility matters
- Process incoming and outgoing mail, manually or electronically
- Support calendar management including scheduling appointments and meetings efficiently
- Coordinate travel arrangements (accommodation, flights, vehicles, etc.) as requested and ensure expenses are submitted through Concur
- Support managers to ensure the smooth flow of information and activities in a multifaceted operation with ever-changing priorities
- Handle sensitive information appropriately and use good judgement in problem solving while ensuring critical timelines are met
- Liaise with project stakeholders to maintain effective communication and a close working relationship with other departments within the company
- Compose, review, and follow through on internal and external communication with a commitment to accuracy and attention to detail
- Populate a weekly time sheet for the retroactive capitalization of hours
- Other tasks that may be assigned from time to time

**You will be setup for success if you have**
- A minimum of three years’ experience supporting Operations management and leadership teams (ideally in a public company environment)
- Post-secondary education, such as a University Degree or College Diploma, in Project Management, Business, Office Administration, or related field _(we would also welcome an equivalent combination of education, training, and experience)_
- Strong technical skills, adept with Google Apps for Business, Google Office, MS Office
- Previous experience supporting corporate communications, managing confidential information, and navigating in fast-paced environments with mínimal supervision

**We can’t wait to meet you if you are**
- A self-motivated individual who leads with integrity and always thinks four steps ahead
- A detail-oriented professional with excellent time management who can prioritize task effectively in a fast-paced environment
- A dynamic relationship builder with the abili

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