Business Analyst, Cardiac Registry
2 weeks ago
**Business Analyst, Cardiac Registry**
PHSA Corporate
Vancouver, BC
The Business Analyst, Cardiac Registry leads and directs the business of Cardiac Services BC Support Services in the day to day operations of the Cardiac Registry. The Business Analyst provides knowledge to multiple stakeholders in cardiac care across six health authorities in BC ensuring compliance to guidelines, controls, policies, and procedures. This position drives the communication, diagnosis, and resolution management process between Registry users, IT operations personnel, and Cardiac Biostaticians. The position requires the individual to develop and maintain customer relationships and satisfaction while identifying areas for improvements providing clients with reports and updates on findings. This position deals with highly confidential patient information and the individual must be highly competent in appropriately receiving, distributing, and delivering information to the correct mediums. The business analyst will also be involved in projects and initiatives under the direction of the Provincial Director of Data Services, Evaluation, and Research.
**What you’ll do**
- Manages the tracking and documentation of registry problems/defects for system and user access issues and is responsible for organizing the priority and completion of registry user requests.
- Contributes to the design, development and implementation of operating parameters, changes, and policies and procedures in the registry and documents these changes.
- Recommends process improvements for the registry and works with registry team members to evaluate alternative procedural and systematic solutions which most effectively meet needs while maintaining acceptable business standards.
- Initiates routine maintenance checks on registry and puts in to action processes for problem/change management, liaising between Cardiac Services BC and external stakeholders.
- Develops and builds the CSBC web platform using Microsoft Content Management Software by designing and creating web content, planning site blueprint, identifying and approving creative elements, performing testing and making any necessary adjustments.
**What you bring**
**Qualifications**:
- A level of education, training and experience equivalent to a Bachelor’s degree in Health Information Science or related field supplemented by training and/or experience with quality assurance as it relates to data management plus a minimum of three (3) years work experience as an Information Management/Information Technology professional and with expert knowledge in desktop technologies and strategies including technology design, implementation equipment and support functions related to.NET, SQL Server, PNG, VPNs and general networking.
Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
**What we bring**
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
**Job Type**:Regular, Full-time
**Location**:1333 W Broadway, Vancouver, BC V6H 1G9
**Closing date**:Open Until Filled
**Hours of Work**:0900-1700 (Monday to Friday)
**Requisition # **139483E
**As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.**
**What we do**
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people thro
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