Customer Service Manager

2 weeks ago


Quebec City, Canada Walmart Canada Full time

**Position Summary... **:Coordinate Front End operations to provide exceptional customer service, ensuring a positive shopping experience and driving customer loyalty. Ensures compliance with Company programs, while maintaining operational standards.

**What you'll do...**:
1. Greets all customers in a polite and friendly manner.

2. Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.

3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives.

4. Assists customers with bagging and loading of merchandise.

5. Ensures safe work practices are followed including proper lifting and keeping a clean work area.

6. Maintains register security and integrity through diligent cash handling, adherence to relevant company policies and awareness of surroundings.

7. Refers appropriate service and transactional items to a Customer Service Manager as required.

**Minimum Qualifications...**:

- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _

Age - 16 or older

**Preferred Qualifications...**:

- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

**Primary Location **

550 BOUL WILFRID-HAMEL, QUEBEC CITY, QC G1M 2S6, Canada

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